Somerset NHS Foundation Trust is looking for a detail-oriented and efficient Admin Support Typist to join their dynamic team in a fully remote role. This is a fantastic opportunity to contribute to a leading healthcare organization that delivers a wide range of services, including acute hospital care, community services, and mental health and learning disability support.
About the Trust
Somerset NHS Foundation Trust operates a wide range of healthcare services, including acute hospital care, community services, mental health and learning disability services, and management of a quarter of Somerset’s GP practices. The trust delivers care through two acute hospitals—Musgrove Park Hospital in Taunton and Yeovil Hospital in Yeovil—along with services from 13 community hospitals across the county, community-based programs, and mental health and learning disability support. Additionally, Symphony Healthcare Services oversees a significant portion of GP practices within Somerset.
The trust was formed through two key mergers. The first, In April 2020, combined Taunton and Somerset NHS Foundation Trust with Somerset Partnership NHS Foundation Trust, integrating acute, community, mental health, and learning disability services. The second merger unified acute services from both hospitals and a substantial number of GP practices in the county.
With its extensive portfolio of services, Somerset NHS Foundation Trust is uniquely positioned to provide integrated mental and physical healthcare. Its focus is on enhancing equitable access to specialist care and helping people lead healthier lives by delivering the right treatment at the right time.
As a vital member of the Somerset Integrated Care Board, the trust collaborates with NHS, social care, and voluntary sector partners to plan and deliver healthcare services. While primarily serving the Somerset population, the trust also provides care to patients from North Somerset, West Dorset, and North Devon.
Position: Admin Support Typist
Salary: £23,615 to £23,615 a year
Job Type: Full Time
Location: Somerset – Home or Remote Working, UK
About the Role
This is an exciting opportunity for an admin support typist to join the rheumatology admin team at Musgrove Park Hospital.
The successful candidate will be required to provide an efficient and effective typing service for the rheumatology specialist nurses and medical team. The admin support typist will be required to type all clinic letters and general correspondence as dictated by the clinical team in line with agreed timescales. The admin support typist will also be required to provide cross-cover of the medical secretaries as and when required and a flexible approach will be essential to provide adequate service cover during core hours, particularly in times of absence/leave.
Main Duties
- To type clinic letters and general correspondence as dictated by medical staff using digital dictation and word processing equipment within the business unit service level agreement timescales and standard operating procedures.
- To provide cross-cover for other admin support typists and medical secretaries as and when required. Flexibility is essential to provide adequate service cover during core hours in times of absence.
- To answer incoming telephone calls from patients, carers and other healthcare professionals in an efficient manner, in the absence of a medical secretary being available. Taking messages or referring onto other departments and agencies as appropriate
- To acquire knowledge of necessary medical terminology.
- To strictly observe the rules of confidentiality, security and location recording for all patient data.
- To ensure all medical record documents are scanned and uploaded to EPRO as required.
- To ensure all post is collected, sorted and distributed accordingly in liaison with the medical secretaries.
- Use the hospital administration systems for all patient related data.
- Use of the hospital RTT (Referral to Treatment) to update patient pathways and Order Comms system for patient results/X-Rays (where appropriate).
- To liaise with the medical secretaries within the business unit regarding all work and to undertake any other duties that may arise from time to time.
Qualifications
(Essential)
- RSA Stage 11 or equivalent qualification in typing
- Audio typing RSA stage 11 or equivalent
- Good all-round general education to GCSE standard, including English Language and Maths
Experience (Essential)
- Proven competencies in current office practice
- Competent IT skills
- Use of emails and electronic diaries
Desirable
- Experience of working within an office environment
- Previous NHS experience
- Knowledge of medical terminology
Benefits
NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should kindly CLICK HERE to learn more and apply
Application Deadline
January 14, 2025