PHF Services Ltd is looking for a highly organized and detail-oriented Administration Assistant/PA to join its remote team. This role is ideal for individuals with excellent telephone etiquette, strong verbal and written communication skills, and proficiency in IT, English, and Maths.
The successful candidate will have a proven track record of meeting strict deadlines while managing administrative tasks efficiently. Responsibilities include handling calls, scheduling, document management, and providing high-level support to ensure smooth daily operations.
This is an exciting opportunity to work remotely for a dynamic organization that values professionalism and efficiency. Apply today to join PHF Services Ltd and advance your career in administration!
About PHF Services
PHF has over 10 years of experience in managing private medical practices, providing expert support to help healthcare professionals work smarter and more efficiently. The company is dedicated to ensuring that patients receive the best experience, from booking an appointment to making payments.
PHF supports private practices at every stage, including clinic bookings, phone management, letters, diary organization, and billing. By handling administrative tasks, PHF allows healthcare providers to focus more on patient care.
The PHF virtual practice management service offers flexible packages tailored to individual needs, whether managing an entire practice or handling billing alone.
In addition to management services, PHF has recently expanded its portfolio to include a range of software solutions, from a comprehensive practice management suite to e-billing software. Visit the website to explore how PHF’s solutions can enhance private practice operations.
Position: Administration Assistant/PA
Salary: £22,309 per year
Job Type: Full Time
Location: Remote
About the Role
We are a small Nottingham Company providing virtual administrative management service for Medical Consultants and Healthcare Professionals working throughout the UK within the Private Health Sector.
We are looking to strengthen our practice administration team and seeking enthusiastic and self-motivated individuals with an ability to work on their own initiative and as part of a team.
As a company our workforce are predominantly home based (remote working), therefore you will need to have these facilities available to you in a secure environment to accommodate remote working. A laptop or PC will be required with Windows software. Please note, we do not support Macs.
Initial training will be a combination of face-to-face at our Nottingham offices and remote on-line.
Secretarial experience or working within a medical environment along with a knowledge of medical terminology would be preferred but is not essential.
If you would like to apply for this position please forward your C.V along with a supporting letter indicating your salary expectations along with why you feel that you are the best candidate and what you as an individual can bring to our company that can make a difference.
Responsibilities
- Call handling inbound and outbound
- Daily diary management
- Arranging clinics and theatre sessions
- Booking outpatient appointments
- Booking in/outpatient procedures
- Non-complex patient and client enquiries and queries
- Adherence to GDPR
- Accurate data entry
- Processing of credit card payments
- Liaise with private hospitals, GP surgeries and other medical professions
- Liaise with solicitors and medical insurance companies
Requirements
You will also need to:
- Excellent professional telephone manner
- Excellent verbal and written communication
- IT, English and Maths skills
- Proven record of working to strict deadlines
- Ability to learn new software systems
- Ability to work on own initiative and as part of a team
- Ability to identify and escalate any known issues or conflicts to Line Management
- Can do attitude and enjoy a challenge
Benefits
We offer:
- Annual leave including bank holidays
- Pension scheme
- Busybees childcare voucher scheme
- Specsavers eye care vouchers
- Four day working week 8.00-6.00pm
Please ensure that you provide the correct contact details. Please note the job may be closed early if there is a high volume of applications. Previous applicants need not apply.
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified individuals should visit HERE to apply
Application Deadline
Open until filled