We are seeking a reliable and detail-oriented Administrative Assistant to support our Administrative Lead 16 hours a week (Friday, 9:00 a.m. to 5:00 p.m., Saturday, 9:00 a.m. to 1:00 p.m., and Sunday, 9:00 a.m. to 1:00 p.m.), as well as the opportunity to cover annual and sick leave, in managing the day-to-day operations of the practice. You will play a key role in ensuring the clinic runs smoothly and efficiently, with a strong emphasis on maintaining high standards of patient care. This position offers the opportunity to work in a dynamic mental health care environment, with potential for professional growth and development.
Position: Administration Assistant
Job Type: Full time
Salary: £10.00-£12.21 per hour
Expected hours: No less than 16 per week
Location: Remote (Work from Home)
Employer: Lenus Global Limited
Key Responsibilities:
- Confidential Data Entry: Accurately input confidential patient information into the clinic’s patient management system, ensuring data integrity and compliance with privacy regulations.
- Inbox Management: Monitor two key contact inboxes, responding to inquiries in a timely and professional manner, and escalating issues as necessary.
- Report Preparation: Type patient reports for clinicians, ensuring accuracy, clarity, and timely completion.
- Minute Taking: Attend internal meetings and take concise and clear minutes, distributing them to relevant stakeholders afterward.
- Diary and Schedule Management: Assist in the management of calendars for clinic staff, scheduling and organising patient appointments, staff meetings, and other events as required.
- Telephone Support: Answer incoming calls, provide information or assistance to patients and clients, and direct calls to appropriate team members.
- Appointment Coordination: Organise and confirm patient appointments, coordinating with medical professionals to ensure a seamless experience for patients.
- Team Support: Provide additional support to the Practice Manager and other clinic staff as required, including general administrative tasks, project assistance, and organisational duties.
Skills and Experience Required:
- Education: A good educational background is essential, with previous experience working in a mental health setting.
- Communication: Strong verbal and written communication skills are essential to interact effectively with patients, staff, and external stakeholders.
- Initiative: Ability to work independently, taking initiative to solve problems and manage tasks without constant supervision.
- Technical Skills: Proficiency with computers, including patient management systems, Microsoft Office Suite (Word, Excel, Outlook), and other software tools.
- Teamwork: Ability to work well within a team environment, contributing to a positive and collaborative workplace culture.
- Multitasking & Organisation: Strong organisational skills with the ability to prioritize tasks and manage multiple.
If you are a motivated individual looking to contribute your skills in a supportive team environment, we encourage you to apply for this exciting opportunity as an Administrative Assistant.
Application Process
Apply now! CLICK HERE to visit the employer’s official website and submit your CV today.