Questa Psychological Services Ltd is seeking a highly organised and detail-oriented Administration Assistant to join its professional and compassionate team. This is a remote position, offering flexibility for individuals who excel in administrative support and enjoy contributing to a mission-driven organisation focused on mental health and wellbeing.
The ideal candidate will have previous administrative experience, preferably within a healthcare or client-facing environment. Strong written and verbal communication skills are essential, along with a proactive and efficient approach to managing tasks.
Applicants should demonstrate a high level of organisation, accuracy, and time management, ensuring smooth day-to-day operations. A warm, empathetic, and professional manner when dealing with clients and colleagues is key to success in this role.
This position provides an excellent opportunity to work within a respected psychological services provider while developing your administrative and communication expertise in a supportive remote setting.
Position: Administration Assistant
Salary: £13.50 per hour
Job Type: Full Time
Location: Remote
Job Summary
Questa Psychological Services is an established and growing provider of high-quality psychological assessments and therapy services across both private and NHS contracts.
We are seeking a kind, compassionate and proactive Administration Assistant to join our friendly remote team. This is an exciting opportunity to become part of a small but rapidly expanding organisation that truly cares about its clients and values efficiency, accuracy and attention to detail.
Key Responsibilities
- Managing a busy shared inbox and responding to client enquiries in a timely, professional manner
- Speaking with clients on the telephone to arrange autism and ADHD assessments
- Performing accurate data entry and maintaining up-to-date client records
- Supporting the clinical team with administrative and scheduling tasks
- Using initiative to identify and implement improvements in administrative processes
About You
- Previous administrative experience (ideally within healthcare or client-facing settings)
- Excellent written and verbal communication skills
- Proactive and efficient
- High level of organisation, accuracy and efficiency
- Warm, compassionate manner with clients and colleagues
- Comfortable working independently and as part of a small, supportive remote team
- Confident using email, spreadsheets and other digital tools
- An interest and/or background in psychology
What We Offer
- £13.50 per hour (self-employed basis)
- Flexible, fully remote working
- Supportive and friendly team environment
- Opportunity to contribute to a service making a real difference in people’s lives
If you are motivated, caring and ready to take initiative in a role that really matters, we would love to hear from you.
To apply: Please submit your CV and a brief covering letter and include why you are interested in working with Questa Psychological Services and what appeals to you about supporting clients seeking autism and ADHD assessments.
Application Process
VISIT HERE TO APPLY if you meet the requirements.
Application Deadline
Open until filled