Do you have previous experience in an administrative role? Are you skilled in communication and organization? If you’re seeking a rewarding remote opportunity, Lenus Global Limited has the perfect role for you!
Position: Administrative Assistant
Salary: £11.45 an hour
Job Type: Full Time
Location: Remote, UK
About the Role
We are seeking a reliable and detail-oriented Administrative Assistant to support our Administrative Lead two days a week (Thursday and Friday), as well as covering annual and sick leave, in managing day-to-day operations of the practice. You will play a key role in ensuring the clinic runs smoothly and efficiently, with a strong emphasis on maintaining high standards of patient care. This position offers the opportunity to work in a dynamic healthcare environment, with potential for professional growth and development.
Main Duties
- Confidential Data Entry: Accurately input confidential patient information into the clinic’s patient management system, ensuring data integrity and compliance with privacy regulations.
- Inbox Management: Monitor two key contact inboxes, responding to inquiries in a timely and professional manner, and escalating issues as necessary.
- Report Preparation: Type patient reports for clinicians, ensuring accuracy, clarity, and timely completion.
- Minute Taking: Attend internal meetings and take concise and clear minutes, distributing them to relevant stakeholders afterward.
- Diary and Schedule Management: Assist in the management of calendars for clinic staff, scheduling and organising patient appointments, staff meetings, and other events as required.
- Telephone Support: Answer incoming calls, provide information or assistance to patients and clients, and direct calls to appropriate team members.
- Appointment Coordination: Organise and confirm patient appointments, coordinating with medical professionals to ensure a seamless experience for patients.
- Team Support: Provide additional support to the Practice Manager and other clinic staff as required, including general administrative tasks, project assistance, and organisational duties.
Qualifications
- Education: A good educational background is essential, with previous experience in a healthcare or administrative role being advantageous.
- Communication: Strong verbal and written communication skills are essential to interact effectively with patients, staff, and external stakeholders.
- Initiative: Ability to work independently, taking initiative to solve problems and manage tasks without constant supervision.
- Technical Skills: Proficiency with computers, including patient management systems, Microsoft Office Suite (Word, Excel, Outlook), and other software tools.
- Teamwork: Ability to work well within a team environment, contributing to a positive and collaborative workplace culture.
- Multitasking & Organisation: Strong organisational skills with the ability to prioritize tasks and manage multiple.
If you are a motivated individual looking to contribute your skills in a supportive team environment, we encourage you to apply for this exciting opportunity as an Administrative Assistant.
Benefits
- Company pension
- Employee discount
- Health & wellbeing programme
- Work from home
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should kindly CLICK HERE to learn more and apply
Application Deadline
Open until filled