Job overview
A receptionist is an administrative assist who works within a hospital department. They will be responsible for creating and updating patient files when they receive care. Ensure concise, clear and accurate documentation is maintained at all times including updating NHS systems. They will also be the first point off call for patients entering the unit and ensure a friendly working environment is maintained. You will be responsible for answering the telephone to relatives and other healthcare professional within the trust
Post holders will be asked to work flexibly across Monday to Friday for 4 days only. The working hours will be between 9-5
Position: Administrative Clerk
Job Type: Part Time
Salary: £25,272 Pro rata
Location: Wolverhampton
Main duties of the job
A fantastic opportunity is available for the right person to join our friendly team as a part time member of staff working within a busy oncology and haematology unit.
The successful candidate will become part of the team delivering the day to day service needs of the busy unit. You will be required to support the team by providing a high standard of patient service and record keeping. We are looking for someone to work with the team who is pro-active, competent, caring and compassionate with excellent communication skills.
Candidates must be able to work in a pressured environment and thrive on challenges whist exceeding expectations on a daily basis
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
- Excellent communication skills
- Good documentation skill
- Good computer skill and use of computer programs
- Excellent telephone manor
- Flexible and adaptable
- Work within a high pressured MDT environment
- Support line managers by identifying and concerns raised by healthcare professions, patients or relatives
Person specification
Qualifications
Essential criteria
- Good standard of eduaction 4 GCSE’s or equivalent including English
- Reception / Administrative experience
- Effective written communication skills
Desirable criteria
- PAS experience
Flexible Working – As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Qualifications
Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.
Visa/Sponsorship Information
The Trust welcomes suitably qualified applicants including those who may require a Trust issued Certificate of Sponsorship. However, not all our roles are eligible for visa sponsorship. If you require sponsorship, we recommend applicants check whether the role is eligibility prior to applying. More information can be found on the UKVI website: Health and Care Worker Visa or Skilled Worker Visa .
Application Process
Application Deadline
April 24th, 2026