Aftersales Administrator at BCA Group

BCA Group is looking to hire an individual with excellent customer service skills to fill the role of Aftersales Administrator. Qualified individuals are encouraged to send in their applications.

Starting in 1946 as Southern Counties Car Auctions, we were one of the first companies to let people across the UK buy and sell a wide range of cars at auction. At thier first auction we sold 14 cars. BCA sells more than one million vehicles annually and are Europe’s largest vehicle remarketing company.

The company is managing used car sales around 50 centres across 10 countries: UK, France, Portugal, Spain, Germany, the Netherlands, Switzerland, Denmark, Italy, Sweden.

Position: Aftersales Administrator

Salary: £26,884 per year

Job Type: Permanent

Location: Glasgow City

About the Role

We’re searching for individuals who are grounded and full of enthusiasm, eager to leave their mark on the automotive sector. Our Site Operations and Driving teams are crucial to our operations, offering countless opportunities to expand your expertise and discover your niche, whether it’s at one of our sites or out on the road. The possibilities are limitless.

Main Duties

  • Vehicle production administration, including data entry and document management.
  • Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.
  • Provide counter service to customers and visitors.
  • Support buyers through the swift resolution of queries and complaints.
  • Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.
  • Action requests for information or action from the central Call Centre.


  • Excellent customer service skills.
  • Excellent attention to detail.
  • IT skills Salesforce
  • Decision making & problem solving
  • Influencing & communicating
  • Team Player

Required Documents

  1. CV/Resume
  2. Cover Letter


We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

  • Company Pension Scheme
  • Private Medical Insurance (role dependent)
  • An Employee Assistance Programme
  • Enhanced maternity, paternity, and adoption leave
  • Access to trained mental health first aiders

Application Process

For further information about the role and to commence your application, please CLICK HERE

Application Deadline

June 6, 2024 (11:59 pm UK Time)

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