The Christie NHS Foundation Trust, a globally recognized leader in cancer care and research, is hiring an Assistant Service Manager to support its operational services. This is an exciting opportunity for a skilled professional with experience in operational management to play a key role in ensuring the smooth and efficient delivery of patient care.
This position includes a Certificate of Sponsorship, making it ideal for international candidates seeking to advance their careers within the NHS. Joining The Christie means being part of a pioneering institution dedicated to innovation, excellence, and outstanding patient care.
Take the next step in your career—apply today to make a meaningful impact in one of Europe’s leading cancer centers.
About the Christie Trust
The Christie is one of Europe’s leading cancer centers, treating over 60,000 patients annually. Based in Manchester, the center serves a population of 3.2 million across Greater Manchester and Cheshire, while also acting as a national specialist with approximately 15% of patients referred from other parts of the UK.
The Christie provides radiotherapy through one of the largest radiotherapy departments in the world, chemotherapy both on-site and at 14 partner hospitals, and highly specialist surgery for complex and rare cancers. A wide range of support and diagnostic services further enhances patient care.
As an international leader in cancer research, The Christie has been at the forefront of world-first breakthroughs for over 100 years. The center operates one of Europe’s largest early clinical trial units, conducting over 300 trials each year. Cancer research in Manchester, much of which is undertaken at The Christie, has been officially ranked as the best in the UK.
Position: Assistant Service Manager
Salary: £37,338 -£44,962 per annum
Job Type: Full Time
Location: Manchester, UK
About the Role
An exciting opportunity has arisen to join the Haematology Oncology team as Assistant Service Manager on a fixed term 12 months contract.
You will be responsible for managing a number of administrative staff; implementing change and improvements to the department; attending and leading on various projects and supporting the higher management team. You will work with a wider range of professionals including clinician and non-clinical team members.
Skills such as organisation, time management and good team working are essential.
Main Duties
- Line management of staff within immediate areas of responsibility.
- Document and implement standard operating procedures.
- Plan department workload and ensure effective service provision.
- Contribute to investigative complaints, concerns or incidents raised within areas of responsibility.
- Attendance at relevant internal and external meetings.
- Oversight of team finances and create GRNs for invoices to the department.
- Support upper management with varied tasks.
- Lead, support and manage the performance of team. This includes ensuring every team member is fully supported to be competent to perform their duties, or where identified support training needs and individual objective setting.
- Work with teams in immediate area of responsibility and the division, to ensure maximum utilisation of resources to support performance against local and national objectives and indicators e.g. RTT waiting times, 24 Day Internal Target etc.
- Support the management team to implement innovation, technology, and new ways of working, contributing to policy and process development. These policy and process changes will impact outside the immediate work area and impact on other teams/departments.
- Responsible for the effective planning of the departmental workload and ensuring effective service provision. This will require complex short and mid-term plans to be drawn up but they will be subject to review and change as service requirements change.
- Display effective analytical skills when making service related decisions. There will often be a range of options and the post holder will be required to effective analyse situations and make judgements on the appropriate course of action.
Qualifications
Essential
- Educated to degree level or equivalent level of knowledge and experience working in a senior team lead or management level with strong background in patient access, administration services and patient pathways.
- Evidence of professional development and knowledge of leadership and management techniques.
Desirable
- Formal Leadership certification or evidence of professional development
Knowledge & Experience (Essential)
- Knowledge in one or more specialist areas acquired through demonstrable experience supported by continued professional development.
- Previous experience working at an operational management level within area of responsibility.
- Detailed understanding of referral management, national patient access standards, including RTT, cancer targets and pathway management i.e. waiting lists and PTL management
- Management of staff and leadership.
- Awareness of Governance procedures.
Desirable
- Involvement in change processes or system implementations, including change management and process mapping.
- Previous experience of delivering assurance and reports to meetings or committees.
- Involvement with external third parties supporting delivery of services.
- Involvement in budget management and authority for significant financial budget.
Skills & Abilities (Essential)
- Ability to drive change within immediate teams and influencing skills.
- Ability to make decisions when required with confidence and commitment.
- Ability to work as part of a team and also display autonomy in the workplace
- Ability to analyse present data and information in an intelligible format for teams.
- Excellent communication skills adaptive to complexity and sensitivity of issue.
- Facilitation and presentation skills.
- Innovative and committed to service improvement.
- Excellent IT skills when using a range of packages such as Microsoft word, excel and powerpoint
- Requirement for concentration where the work pattern is unpredictable.
Desirable
- Risk management techniques and investigation of risks.
Values & Behaviours (Essential)
- Demonstrate honesty and integrity and promotes organisational values and behaviours.
- Ability to maintain confidentiality and trust.
Benefits
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Required Documents
- CV/Resume
- Cover Letter
Application Process
If you have what it takes to thrive in this role, kindly visit the NHS WEBSITE
Application Deadline
February 13, 2025