Birmingham and Solihull Mental Health NHS Trust is seeking an experienced and dedicated Band 4 Senior Healthcare Support Worker to join its outstanding team. This vital role is ideal for candidates with a Foundation degree, diploma in a relevant field, or NVQ Level 3, who are ready to take the next step in their healthcare career.
The successful applicant will demonstrate excellent communication and interpersonal skills, strong time management, and the resilience needed to thrive in a dynamic mental health environment. Proficiency in IT systems and the ability to work collaboratively as part of a team are essential.
This is an excellent opportunity to develop your skills and make a real difference within a leading NHS Trust. Certificate of Sponsorship (CoS) is available for eligible candidates. If you are passionate about supporting patients’ mental health and wellbeing, apply today to join Birmingham and Solihull Mental Health NHS Trust and grow your career in a supportive and progressive setting.
About the Trust
Birmingham and Solihull Mental Health NHS Foundation Trust delivers comprehensive mental health care services to individuals living in Birmingham and Solihull who are experiencing mental health challenges.
Established as an NHS Foundation Trust on 1 July 2008, the organisation’s roots go back to 1 April 2003, when the former North and South Birmingham Mental Health NHS Trusts merged to include services for Solihull. Today, the Trust continues its mission to provide high-quality mental health support to the local community.
Position: Senior Healthcare Support Worker
Salary: £27.485 – £30,162 per annum
Job Type: Full Time
Location: Birmingham
About the Role
Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Job overview
The purpose of this post is to deliver repetitive Transcranial Magnetic stimulation (rTMS) for patients with Treatment Resistant Depression (TRD). The post holder will deliver high quality care as a Mental health support worker (TMS Technician) in the outpatient clinic which is open Monday to Friday. The appointee will play an integral role in supporting the severe mood disorders service, research & delivery team, and the Mental Health Mission-Midlands Translational Centre.
Main duties of the job
The appointee will be working as part of the clinical team to administer rTMS with oversight from nursing and medical staff. Training related to administering rTMS will be provided, as well as further opportunities to develop more knowledge and skills in the area. rTMS is a novel treatment for patients with TRD, with the potential for a positive impact on patients’ outcomes. This role would be ideal for someone who is a motivated, dependable, highly organised, independent, accountable, team player.
The Ideal candidate will have a solid understanding of support work clinical skills such as taking vitals, supporting service users during procedures, and documenting via electronic healthcare records. The successful applicant will be keen to learn, flexible, able to work well under pressure, and able to reprioritise work according to changing deadlines. Good interpersonal, communication, and IT skills are also essential for the role.
The post holder will work 37.5 hours per week at the TMS clinic and the Barberry under the supervision of registered nurses, consultants, and the mood disorders research fellow to administer TMS in accordance with a person-centred care approach. The TMS technician will work as part of an effective multi-disciplinary team to ensure that service users receive an excellent standard care.
Working for our organisation
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person specification
Qualifications – Academic/Skills/Professional
Essential criteria
- Foundation degree/ diploma in relevant field or NVQ level 3 (or equivalent)
Knowledge Requirements
Essential criteria
- Evidence of continued professional development (CPD) relevant to mental health.
- Knowledge and understanding of relevant Mental Health Act legislation
Desirable criteria
- Interest or experience in mental health research and novel treatments
Personal qualities
Essential criteria
- Communication skills, team player, time management, interpersonal skills , resilience
- Excellent IT skills
Experience
Essential criteria
- Experience working in a mental health care setting
Desirable criteria
- Minimum of 2 years work experience in a mental health care setting
Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.
Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust. The Trust will reimburse this. You will be contractually obliged to maintain your subscription.
All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.
If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. However, please ensure that you check if this role meets the eligibility criteria for sponsorship. Non UK /Republic of Ireland candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK – GOV.UK (www.gov.uk). The minimum salary threshold for a Health and Social Care is £25,000 and for the Skilled Worker route is £38,700. If the starting salary for this role is below this, we will not be able to provide sponsorship.
Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants – GOV.UK (www.gov.uk)
Relocation expenses may be reimbursed subject to eligibility. The policy provides for reimbursement up to £8,000.
Please note – if you are applying for a role within Police custody, due to Police Vetting requirements you must have been a UK resident for the last years.
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified for this role? Kindly visit the OFFICIAL WEBPAGE to apply
Application Deadline
July 27, 2025