Priory is seeking compassionate and dedicated Bank Recovery Support Workers to join its team in Newcastle upon Tyne. This flexible bank role is ideal for individuals who are passionate about helping others and committed to making a real difference in people’s lives.
No previous care experience is required — just a genuine caring attitude, reliability, and patience. As a Recovery Support Worker, you will play a vital role in supporting individuals on their recovery journey, helping them to achieve their goals and live as independently as possible.
Position: Recovery Support Worker
Salary: £12.90 per hour
Job Type: Bank
Location: Newcastle upon Tyne
About the Role
Bank Recovery Support Worker
Cragston Court is looking to recruit a Bank Recovery Support Worker to join the team.
Located in Blakelaw, this is a 20 bed residential service, offering nurse-led rehabilitation programmes for people living with enduring mental health conditions. We support people coming to us from a hospital environment, and those stepping up from another community placement or their own homes.
Application Deadline
September 30, 2025
Department
Healthcare Assistants and Support Workers
Employment Type
Bank
Location
Cragston Court
Address
Cragston Close, Blakelaw, Newcastle Upon Tyne, Tyne and Wear, NE5 3SR
Workplace type
Onsite
Compensation
£12.90 / hour
What you’ll be doing
- You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a Recovery Support Worker, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.
- To provides practical support and responsive care to service users who require support in their rehabilitation and recovery whilst ensuring that such activities comply with procedures and the relevant healthcare legislation.
- Observes and monitors the wellbeing of residents ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
- Provide specific interventions with service users as delegated by a Registered Nurse, and following training and competency attainment. Such interventions include Observation and Engagement with service users, escorting on appointments, and being involved in de-escalation and management of violence and aggression.
- Contribute to a team approach to residential care in conjunction with all members of the multidisciplinary team.
- Participate in regular team meetings and attend other meetings as requested.
You can find additional information in the attached job description.
What you’ll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
No previous experience is required to become a support worker with us — just a genuine caring attitude and a passion for helping others. If you’re reliable, patient, and enjoy making a positive difference in people’s lives, we’d love to hear from you. Full training will be provided to help you develop the skills needed to support individuals with their daily activities and wellbeing.
What we will give you in return
- We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
About Priory
Priory is the leading independent provider of mental health and adult social care in the UK. We support 26,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible. We treat more than 70 conditions, including depression, anxiety, addictions and eating disorders, as well as children’s mental health, across our nationwide network of sites. We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities.
With over 13,000 colleagues working at Priory, we have a long and prestigious history, and an unrivalled reputation for making a real and lasting difference to the lives of every individual in our care.
Priory is part of MEDIAN Group, a leading pan-European provider of mental health, specialist care and rehabilitation services, focussed on restoring quality of life through effective, evidenced and data-driven care.
Priory is committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, read more here.
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.
We kindly request that recruitment agencies do not contact us regarding this vacancy. Should we require assistance, we will reach out directly to our ‘PSL’
Required Documents
- CV/Resume
- Cover Letter
Application Process
If you are looking for a rewarding role where you can contribute to life-changing support, APPLY TODAY to join Priory in Newcastle upon Tyne as a Bank Recovery Support Worker.
Application Deadline
September 30, 2025