The Immigration Advice Authority is seeking an experienced and qualified Business Analyst to join its growing team. This is a fully remote position, open to candidates based anywhere in the UK.
Applicants should hold a recognised Business Analysis qualification (such as BCS or IIBA) or demonstrate equivalent practical experience. The ideal candidate will be an excellent communicator, able to simplify complex information for varied audiences, and skilled in engaging stakeholders and facilitating cross-disciplinary collaboration.
This role requires strong analytical thinking with a focus on evidence-led recommendations to support informed decision-making and drive continuous improvement within the organisation.
About Us
The Office of the Immigration Services Commissioner (OISC) regulates immigration advisers to ensure they are fit, competent, and act in the best interests of their clients. Established under the Immigration and Asylum Act 1999, the OISC upholds high standards within the immigration advice sector.
Under its statutory powers, including the Nationality, Immigration and Asylum Act 2002 and the Immigration Act 2014, the OISC can limit or vary the work advisers undertake, lay disciplinary charges, apply for restraining orders or injunctions, prosecute illegal immigration advice or advertising, and enter premises to seize records when necessary.
Through effective regulation, the OISC protects those seeking immigration advice and promotes professional, lawful practice across the sector.
Position: Business Analyst
Salary: £66,181 per year
Job Type: Full Time
Location: Remote
About the Role:
Job summary
Those seeking immigration advice and services are often among the most vulnerable and disadvantaged members of society. The Immigration Advice Authority (IAA) is an Arm’s Length Body of the Home Office. We regulate the work of registered Immigration Advisers and tackle the illegal advice-giving activities of criminals that often exploit vulnerable and disadvantaged migrants and threaten the integrity of the immigration system.
Purpose
We are seeking a proactive and experienced Business Analyst to join IAA on a fixed-term basis. The successful candidate will play a pivotal role in scoping the requirements for a number of projects, including the implementation of new statutory powers and enforcement processes, introduction of fees and charges, and processes for a new intelligence data function and supporting IT systems; ensuring that business requirements are effectively translated to solutions. You will be working fully remotely, with the autonomy to shape and deliver key areas of work. You’ll need to be confident working independently and at pace, with a strong grasp of business analysis techniques and the ability to swiftly translate complex requirements into practical processes.
Key responsibilities
- Lead business process scoping and analysis for new powers, enforcement, fees, intelligence, and data capabilities.
- Collaborate with internal and external stakeholders to define needs, risks, and requirements through user stories and engagement activities.
- Produce high-quality artefacts—process maps, data flows, requirements, use cases—to support change readiness and strategic assurance.
- Evaluate implementation options and provide evidence-based recommendations to senior leadership.
- Conduct impact assessments, contribute to business cases, and develop materials for governance and stakeholder engagement.
- Support procurement by defining requirements and evaluation criteria, exploring innovative solution designs.
- Guide design and delivery of new systems and tools aligned to updated processes.
- Promote continuous improvement and user-centred innovation, including prototyping and model testing.
- Ensure compliance with legislation, data protection, and best practice standards.
- Maintain cross-functional collaboration with programme leaders and corporate services.
Person specification
Essential criteria; candidates must demonstrate the following:
- Proven leadership of complex, multi-stakeholder analysis projects in public or regulatory settings.
- Skilled in translating strategy and policy into operational and technical requirements.
- Strong command of business analysis methodologies—scoping, user stories, gap analysis, process mapping, and functional specs.
- Experienced in supporting system design, procurement, and implementation.
- Adept at preparing governance and scrutiny materials for senior decision-makers.
- Solid understanding of public sector compliance (e.g. data protection, equality duties).
- Capable of independently scoping, planning, and leading workstreams.
- Excellent communicator with the ability to simplify complexity for varied audiences.
- Effective stakeholder engagement and cross-disciplinary facilitation.
- Strong analytical thinker with a focus on evidence-led recommendations.
- Highly organised, adaptable, and delivery-focused in remote and fast-paced settings.
- Experienced in agile, matrix, and cross-functional team environments.
- Holds a Business Analysis qualification (e.g. BCS, IIBA) or equivalent experience.
Benefits
Alongside your salary of £66,181, Immigration Advice Authority contributes £19,172 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 28.97%
Things you need to know
Selection process details
To apply for this role please send your CV and a Supporting Statement (statement no more than two sides of A4) detailing how you meet the criteria to the Hays Recruitment Team via the link at the bottom of the advert.
As you apply you will be invited to complete an Equality and Diversity Questionnaire. This is to assist the IAA in ensuring its recruitment processes are fair to all. The questionnaire is not seen by anyone involved in the selection process. Completing the questionnaire is not mandatory.
The above must be received by Hays no later than 16th July at 5pm.
The proposed timetable for selecting a successful candidate is set out below. Candidates must be available for all interview dates:
Shortlisting completed and successful candidates invited to final interview by w/c 21st July 2025
Interviews held online via Teams 24th-30th July 2025 (candidates must be available during this period)
Candidates informed of interview outcomes by 31st July 2025.
Please note: If you have not received a response to your application by 22nd July 2025 unfortunately you will have not been invited to interview. Feedback will only be given to candidates who attend interview.
Hays Recruitment is managing this role on behalf of the Immigration Advice Authority. If you are interested in finding out more about this role, please reach out to:
Neil McQuillan – neil.mcquillan@hays.com, 07863547076
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Required Documents
- CV/Resume
- Cover Letter
Application Process
Join the Immigration Advice Authority and help shape high-quality, accessible services through expert business analysis and meaningful stakeholder engagement. APPLY NOW!
Application Deadline
July 16th, 2025