Manchester Airport is seeking a skilled and motivated Business Analyst to join its innovative and fast-paced team. This hybrid position offers the opportunity to work on transformative projects that shape the future of airport operations and passenger experience.
The ideal candidate will have extensive experience in business analysis, with expertise across systems, process improvement, and data management. You will demonstrate strong stakeholder engagement and communication skills, enabling effective collaboration across departments. A proven track record in delivering technology-driven and behavioural change is essential, alongside exceptional analytical and problem-solving abilities.
This is an excellent opportunity for a strategic thinker who thrives on turning complex challenges into actionable insights that drive business success.
Apply now to take your career to new heights with Manchester Airport — where innovation meets opportunity.
Position: Business Analyst
Salary: Competitive
Job Type: Full Time
Location: Manchester (Hybrid)
Summary
Based at Manchester Airport
Permanent Role
Flexible/Hybrid working for a better work/life balance
We are proud to be a diverse employer, and we welcome candidates from all backgrounds.
Why MAG?
At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.
Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities through decarbonisation, education, skills development, and volunteering initiatives.
At MAG, we recognise that creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues. You’ll also have access to some great benefits including:
- Bonus Scheme
- 10% company contribution pension
- 25 days holiday plus bank holidays
- Free parking
- Subsidised public transport
- Huge range of company discounts
- Free Virtual GP service, available 24/7
- Care Concierge service
- Two volunteering days per year
The role
We’re looking for a Business Analyst to join our Technology Product & Change function, helping to transform our business through technology, digital and automation. You’ll work with stakeholders across MAG to identify business needs, define and shape technology change projects, and support delivery from inception through to benefits realisation.
You’ll play a key role in digitising the passenger journey, improving aircraft turnaround times, and optimising colleague experiences. This is a hands-on role that spans systems, data, processes and people.
What will make you successful in the role?
We’re looking for someone with:
- Extensive experience in business analysis across systems, process and data
- Strong stakeholder engagement and communication skills
- Proven ability to elicit and define clear, actionable requirements
- Experience working across agile and waterfall methodologies
- A track record of delivering technology and behavioural change
- Strong analytical and problem-solving skills
- Experience in business case development and benefits realisation
- Ability to manage multiple complex projects in parallel
If you’re passionate about driving change, solving business problems, and delivering real value through technology, we’d love to hear from you!
Equal Opportunities & Reasonable Adjustments
At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.
We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.
As a Disability Confident employer, we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.
You can contact the team by emailing HR.Recruitment@MAGAirports.com
Our Colleague Resource Groups include: Women’s Network, Embrace – Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity.
Application Process
Application Deadline
Open until filled