Crunch is seeking a talented Business Analyst to join its dynamic team in a fully remote role. This is an excellent opportunity for an experienced professional with a degree or accredited qualification in a relevant discipline, ideally in a numerical or analytical field.
Applicants must have proven experience in a mid-level Business Analyst role or a similar position, with a strong track record of using industry-standard tools and techniques. An understanding of the features of a modern FinTech business and awareness of current issues within the wider business landscape are also essential.
If you are ready to bring your analytical skills and sector insight to a forward-thinking FinTech company that values innovation and collaboration, Crunch would love to hear from you.
About Crunch
Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, and over 40,000 users of our software. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to grow their business and create the lives they want as part of a powerful community.
Depending on the vacancy, team and business needs, our roles are office based in our Brighton & Hove offices, fully remote working or hybrid, with a pre-agreed number of days in the office and the rest at home. The working arrangements will be specified in each vacancy advert.
Position: Business Analyst
Salary: £45000
Job Type: Full Time
Location: Remote
Purpose:
This role supports Crunch in delivering successful projects, managing change, and planning for the future in line with company goals and objectives. The Business Analyst will analyse, map, and document internal processes, identify system requirements, and create cross-departmental workflows and process maps to optimise and update processes and procedures as needed.
The role will also involve acting as a Product Owner for assigned projects – managing product backlogs, defining user stories, and ensuring alignment with business goals and stakeholder needs.
The results of this work will provide greater clarity and understanding of continuous concepts, drive revenue growth, deliver efficiency gaines and increase client handling capacity and satisfaction, and enhance our employee experience by simplifying the ways we work.
Role Responsibilities:
- Work with stakeholders to gather and refine requirements using prioritisation techniques such as MoSCoW.
- Lead and participate in multiple projects across all business functions and development teams.
- Complete and update project documentation; manage project scopes to ensure efficient and on time delivery of project tasks and milestones.
- Develop an extensive understanding of our business change needs, assessing the impact of these changes.
- Act as Product Owner for assigned projects, managing product backlogs, defining user stories, setting priorities, and ensuring alignment with business goals and stakeholder needs.
- Collaborate with others to articulate ideas and viewpoints; identify and initiate projects; manage resources; drive the resolution of issues; and hold self and project team accountable for results.
- Assist with outlining the business cases for change as part of or following the ‘discovery phase’ of projects and initiatives.
- Analyse working practices and processes to measure and report on potential or anticipated efficiency savings.
- Support the delivery of projects with stories, test scenarios & testing. Communicate with stakeholders regularly to confirm any modifications to requirements.
- Ensure traceability of requirements and documentation from definition to delivery, managing changes effectively.
- Support post implementation reviews and use findings to improve future projects.
- Manage Business Analyst work backlog and prioritise accordingly based on Crunch roadmap objectives.
- Effectively manage and prioritise the various Product Owner and BA workstreams required for the role.
- Embrace the usage of the Hibob system, which is being used by Crunch to complete regular 121 and review conversations, and for setting and tracking company and department Objectives and Key Results (OKRs).
- Work with third party consultants when required and share reciprocal business knowledge and expertise to support the completion of projects.
The duties listed above are not exhaustive and you may be asked to perform other duties from time to time that are reasonably required by the Company.
Role Specific Qualifications and Experience:
Essential:
- Proven experience in a mid level Business Analyst role or similar role using relevant tools and techniques.
- Awareness of the features of a ‘FinTech’ business and topical issues within the wider business landscape.
- Demonstrable experience in business process analysis and business process modelling.
- Ability to analyse data and provide insight across multiple business functions.
- Experience of ‘agile’ project management methodology and application.
- Completion of a BA related professional qualification, such as BCS Business Analysis certification.
- Experience within a Product Owner role.
Desirable:
- Degree or accredited qualification in relevant discipline (ideally numerical or analytical related).
- Usage of Customer Relationship Management (CRM) software such as Salesforce.
- Knowledge of third party and/or cloud based accounting software that are competitors to Crunch products.
- Appreciation of other project management methodology such as PRINCE2 or Lean Six Sigma.
Required Documents
- CV/Resume
- Cover Letter
Application Process
To apply for this role, please visit HERE
Application Deadline
August 28, 2025