Looking for a Remote Customer Service Role with a Leading Global Brand?
Enterprise Mobility is hiring Remote Reservations Sales Representatives to join its dynamic customer service team. This work-from-home opportunity is perfect for individuals with strong communication skills and a passion for delivering excellent customer experiences.
Previous call center experience is preferred but not essential. What matters is a sales-driven mindset and the ability to thrive in a target-based environment. As part of the team, successful candidates will handle customer reservations, provide expert guidance, and help drive sales while working from the comfort of their home.
This is an excellent opportunity to build a career with a globally recognized company, offering training, support, and career growth opportunities. Interested candidates should read on to learn more about the role and requirements.
About Enterprise Mobility
Enterprise Mobility began as a small business in 1957 and has since grown into the largest global mobility provider, operating over 9,500 branches worldwide with an annual turnover of $35 billion and the largest rental vehicle fleet in the industry. Despite its expansion, the company remains family-owned, with CEO Chrissy Taylor representing the third generation of the Taylor family to lead the business.
Enterprise Mobility is committed to professional growth at every level, from senior leaders to interns. The company provides individuals with the freedom to develop their skills, take on new challenges, and contribute to its ongoing success. This approach is particularly evident in its graduate programs, where interns, industrial placement students, and participants in the award-winning Management Training Programme are empowered to gain hands-on experience from day one.
With a local branch structure, Enterprise Mobility offers employees the opportunity to develop leadership skills and progress rapidly, with many graduates advancing to manage their own business within two years. As a family-owned company, Enterprise Mobility continues to prioritize long-term stability, ensuring sustainable success for its employees, customers, and the business as a whole.
Position: Call Centre/Customer Service – Reservations Sales Representative
Salary: £25.250 a year
Job Type: Full Time
Location: Remote
About the Role
We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that in the UK includes household names such as Enterprise Rent-A-Car. A Times Top 100 Graduate Employer, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. With a $35 billion turnover, nearly 90,000 team members and over 2.3 million vehicles across 95 countries, we’re here to advance the world, one journey at a time. Imagine what we could do for your career?
We’re currently seeking home-based Reservations Sales Representatives to join our European Contact Centre.
If you believe in going the extra mile to keep the customer happy this could be the role for you! The successful candidates will be enthusiastic and self-motivated in this remote work from home role. You will also be able to show us you have got what it takes to deal with customer reservations and enquiries every day and offer the right solutions every time.
Salary :
£25,250 per annum
Hours:
Full-time (40 hours per week)
You will be allocated shifts between 8am and 7pm Monday-Sunday.
Start date:
You must be available to start on either Monday 17th March or Monday 14th April 2025
What is certain is that we encourage all of our employees to be the best they can be and diversity is a priority in all areas of our business. We are recognised as a leader in diversity, equity and inclusion, having been included in prestigious lists such as The Times Top 50 Employers for Gender Equality and Stonewall’s Top 100 Employers for LGBTQ+ Inclusion. Additionally, we proudly hold the title of Disability Confident Leader.
Enterprise Mobility is also still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times.
Responsibilities
- Listening to customer requirements and presenting appropriate solutions
- Converting rental enquiries to bookings
- Relationship building by maintaining exceptional customer service standards
- Inbound and outbound calls; taking bookings, dealing with customer queries, applications, cancellations and other administrative duties
- Communicating company values to our customers
Skills Required:
- Ability to build a personal rapport with the customer
- Prior call center experience preferred but not essential
- Experience in a target driven sales environment whereby you have been accountable to minimum performance expectations
- Excellent communication skills
- Confident telephone manner
- Ability to work independently and to be self-motivated
- Strong PC skills and technical aptitude
- This role must be performed from with the UK
Qualifications
Key (minimum) requirements:
- Available to work shifts between Monday to Sunday 8am – 7pm (40 hrs per week)
- Must be able to provide a suitable home-office environment which is free from noise and any distractions. (Desk and ergonomic chair are required)
- A Windows Desktop / Laptop PC (Macs are not accepted) Windows 10 (or above)
- 17 inch monitor or above required
- Internet access provided by a cable or DSL provider – WIRED CONNECTION AT ALL TIMES – WIRELESS CONNECTION IS PROHIBITED
- Router must be VOIP compatible
- Minimum upload speed of 2.0 mbps and Minimum download speed of 5.0 mbps
- Please note that all applicants must have the ability to pass a security check involving financial probity and basic criminality
Required Documents
- CV/Resume
- Cover Letter
Application Process
To learn more and apply, please visit the OFFICIAL WEBSITE
Application Deadline
Open until filled