Interested in flexible care work where you can support older adults while gaining recognised qualifications and long-term career growth? This Relief/Bank Care and Support Worker role at MHA Careers, based at Hebron Court in Southampton, offers a supportive environment with structured training and clear development pathways.
The role focuses on delivering person-centred care, supporting residents with daily activities while promoting dignity, comfort, and independence. A compassionate and respectful attitude is essential, alongside the ability to communicate clearly with residents, colleagues, and healthcare professionals. Good listening skills and the ability to follow care plans accurately will help ensure high standards of care are maintained at all times.
Previous experience in care can be helpful but is not required, as a full induction and ongoing training are provided to equip candidates with the necessary skills. This position is ideal for individuals seeking flexible bank work while building experience in the care sector and progressing within a well-structured organisation.
Position: Care and Support Worker
Job Type: Relief and Bank
Salary: £14.82 per hour
Location: Southampton
Description of Role
Location: Hebron Court, Southampton
Hours: Relief/Bank hours per week (Days & Nights)
Salary: £14.82 per hour
For this role, we are currently considering candidates who live within approximately 15 miles of the Scheme. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch – we are happy to review individual circumstances.
About the role
We are looking for caring, compassionate and reliable Care and Support Workers to join our team at MHA. This is a rewarding role where you will support older people to live independently, safely and with dignity, while making a genuine difference to their everyday lives.
As a Care and Support Worker, you will provide person-centred care and support tailored to each individual’s needs. You will help create a warm, respectful and supportive environment, guided by MHA’s values and commitment to helping people live later life well.
What you will do
- Provide care and support to meet residents’ personal, social, emotional, spiritual and practical needs, in line with individual care and support plans.
- Act as a key worker for a group of service users, supporting their wellbeing and settling into the scheme.
- Assist with personal care, hygiene, mobility and the safe use of aids and equipment, following care plans and risk assessments.
- Promote residents’ dignity, privacy, choice and independence at all times.
- Support residents with day-to-day tasks such as housekeeping, laundry, shopping and managing their home environment where agreed.
- Encourage and support participation in social activities and outings to promote wellbeing and reduce isolation.
- Respond appropriately to calls for assistance and emergency situations, following scheme procedures.
- Maintain accurate written and verbal records in line with confidentiality and organisational policies.
- Work as part of a team, attending meetings, training, supervisions and appraisals as required.
About you
We are looking for someone who is kind, patient and committed, with a genuine interest in supporting older people.
You will bring:
- A caring and respectful approach, with sensitivity to the needs of older people.
- The ability to work well as part of a team and communicate clearly with residents, colleagues and professionals.
- Good listening skills and the ability to follow instructions and care plans.
- Willingness to undertake training, including working towards a QCF Level 2 in Health & Social Care (if not already achieved).
- Previous care experience is desirable but not essential, as full training and support will be provided.
Why join MHA?
You will be joining an organisation with strong values, a supportive culture and a commitment to the wellbeing of both residents and colleagues. At MHA, we believe this is more than just a job – it’s a career where you can feel proud of the difference you make every day.
Rewards and benefits
In addition to a competitive hourly rate, you will enjoy:
- 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time).
- A strong pension scheme and life assurance
- Free DBS checks and uniforms
- Confidential counselling, chaplaincy support and access to our hardship fund
- Flexible options to buy or sell annual leave, plus family-friendly policies
- Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
- A full induction, ongoing training, recognised qualifications and clear career progression
- Long service awards to celebrate your contribution
Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.
Application Process
Application Deadline
Open until filled