Community Support Worker – Band 3 | Central London Community Healthcare NHS Trust | NHS Careers | London
Central London Community Healthcare NHS Trust is seeking a dedicated and compassionate Community Support Worker (Band 3) to join its dynamic team. This is an excellent opportunity for individuals with experience in health or social care who are passionate about delivering high-quality community-based support.
The ideal candidate will possess strong analytical and problem-solving skills, along with the ability to work independently and as part of a multidisciplinary team. This role is ideal for someone looking to grow within the NHS while making a meaningful difference in patients’ lives across the community.
About the Trust
Central London Community Healthcare NHS Trust provides community health services to over four million people across 14 London boroughs and Hertfordshire. Its dedicated professionals deliver high-quality care in patients’ homes and local clinics, supporting individuals to stay well, manage their own health, and reduce unnecessary hospital visits or admissions.
The Trust offers care at every stage of life, from health visiting for newborns to community nursing, stroke rehabilitation, and palliative care. With a vision to deliver great care closer to home, its mission focuses on giving children a better start and adults greater independence through collaborative, patient-centred support.
Position: Community Support Worker
Salary: £29,176 – £30,225 per annum, inclusive of HCAS (pro rata)
Job Type: Part Time
Location: London
About the Role:
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs – Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster – and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job overview
At Central London Community Healthcare NHS Trust we believe in excellent care at the heart of the community.
We encourage and expect all staff to actively promote and adhere to the Trust’s values in every aspect of their work.
An exciting opportunity has arisen for a Band 3 Community Support Worker to join our Barnet Unplanned Care Community Service by providing a high quality service to our housebound patients by facilitating earlier hospital discharges and preventing unnecessary hospital admissions.
Main duties of the job
As a Band 3 Community Support Worker you would be responsible for providing safe, personalised and effective care to patients who require community therapy care by working alongside the community nursing/therapy team to deliver clinical and administrative duties.
Your main duties will include providing a number of clinical activities and holistic care under the direct delegation of a registered therapist using a wide range of clinical skills and interventions within a home environment.
You will need to possess excellent Communication skills and be a team player. You will also need to have good IT skills to support the systems in place. Having UK full driving license and access to car for work is essential.
Working for our organisation
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Detailed job description and main responsibilities
- To contribute to the on-going assessment of a patient by completing the appropriate paperwork for allocated patients, recording and reporting all clinical and behavioural information to the nurse/therapist for action and planning purposes.
- To undertake, and report back on delegated clinical activities that have previously been signed competent. E.g.: vital signs, gait/mobility training, falls prevention groups, increasing independence through activities of daily living
- With the appropriate training the CSW will plan, design and deliver higher level strength and balance groups for patients/clients with a history or high risk of falls who have been identified as suitable for group exercise by the Falls Specialist Therapists.
- Within the remit of the higher level strength and balance group, review clients’/patients’ exercise programmes.
- Provide personal care support to frail patients.
Please refer to Job description and person specification for outline of skills, knowledge and experience required.
Person specification
Qualifications
Essential criteria
- Higher Professional Diploma in Health and Wellbeing (NVQ/QCF – Level 3)
- A recognised equivalent course
- Willingness to undertake further training as appropriate
Desirable criteria
- GCSE grade A-C or equivalent in English and Maths
- ECDL certificate
- Registration with the national regulatory body (when it becomes available).
- PSI qualification
Experience
Essential criteria
- Experience of working in a health or social care setting
- Experience of working as part of a team
- Experience with the use of Microsoft Office and a variety of databases.
Desirable criteria
- Experience of working as part of a team
- Experience with the NHS patient information database (SystmOne, Rio, CIS)
Skills & Knowledge
Essential criteria
- Knowledge of NHS An awareness of risk management.
- Demonstrate an acceptable level of numeracy and literacy.
- Knowledge of multiagency services available and processes for referral
- Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and well-being
- Self-management skills-managing time and workload
- Ability to analyse, interpret and record data in a clear, and succinct manner
- Good analytical and problem solving skills
- To be able to promote the work of the team across the trust
- Effective interpersonal, influencing and negotiating skills
- Adaptable and flexible
- Ability to cope with uncertainty and change
- Proactive and innovative
- An awareness of risk management.
Desirable criteria
- Knowledge of local health needs strategies
Key Attributes
Essential criteria
- Flexible about work location – the post holder will be required to travel to other CLCH sites in London
- Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without limitation
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
Interview arrangements will be communicated via email so please check your email regularly following the closing date.
At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability.
We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks:
Disability and Wellbeing Network (DAWN)
Race Equality Network
Rainbow Network which supports LGBTQI staff.
Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.
Required Documents
- CV/Resume
- Cover Letter
Application Process
To apply for this role, please visit the OFFICIAL WEBPAGE
Application Deadline
June 10, 2025