Ingeus is looking for a dedicated and organised Contract Support Advisor to join its remote team. This is an excellent opportunity for individuals with proven general administrative experience, particularly in high-volume environments, who want to make a difference in a purpose-driven organisation.
The ideal candidate will have strong experience managing calendars effectively and efficiently, using tools such as MS Teams and Outlook. Excellent listening and communication skills are essential, as is the ability to work independently while supporting wider teams to deliver Ingeus’ mission to enable better lives.
If you’re ready to bring your administrative expertise to a supportive team that helps drive positive social impact every day, Ingeus would love to hear from you.
About Ingeus
Ingeus exists to enable better lives. Ingeus helps governments, employers, and local partners design and deliver services that address complex challenges brought about by social and technological change. Its services create better opportunities and help build strong communities where people have the independence, knowledge, and confidence to thrive.
Every day, Ingeus teams across the UK support people to improve their skills, find employment, and enhance their health and wellbeing. Purpose-led, passionate, and proud, Ingeus works alongside customers and communities to drive lasting social change.
Position: Contract Support Advisor
Salary: £24,570 per annum + Package
Job Type: Full Time
Location: Remote
About the Role:
Working Pattern: Remote/Homeworking (Some travel required with notice)
If successful you will be providing a range of administrative & support services; delivering outstanding levels of customer services – both over the phone, digitally and across the wider team.
What you’ll be doing:
- Liaising with anyone contacting the Ingeus corporate phonelines or via electronic communication – for both internal & external stakeholders, monitoring information between DWP, JCP & Ingeus
- Processing participant referrals & importing onto CRM system
- Conducting compliance checks against various forms of documentation linked to different contracts
You will Require:
- General administrative experience in a high-volume environment
- Experience of effective & efficient calendar management (Using MS Teams & Outlook)
- Excellent listening & communication skills
Benefits
As Ingeus, we’ve spent time listening to our employees to build our benefits package;
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra
- EAP Support programme available 24/7 with access to 6 x counselling sessions
- Private Medical Insurance
- Eyecare vouchers with help to purchase new glasses
- Life assurance
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Season ticket loan
- Up to two days each year dedicated to Community Giving (Volunteering)
- Access to Salary Finance; financial education and advice
- The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
- Long Service Awards
Ingeus, governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.
We’re purpose-led, passionate and proud to work with customers and communities to drive social change.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.
We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at careers@ingeus.co.uk.
Required Documents
- CV/Resume
- Cover Letter
Application Process
APPLY NOW to join a company where your skills contribute directly to transforming communities and improving lives.
Application Deadline
July 25, 2025