Back 2 Work Complete Training is hiring a dedicated Remote Customer Service Advisor to provide excellent support to clients. If you have a passion for helping others and possess strong communication skills, this is the perfect opportunity to work from home while advancing your career.
About the Company
Back2Work Complete Training has been delivering Pre-Employment Training and short industry-accredited courses across England since 2011.
Their Pre-Employment Training serves as both a recruitment service for employers and an employment support service for individuals seeking work. Back2Work Complete Training collaborates with major employers and Job Centres nationwide, offering an efficient and free service to assist job seekers in securing meaningful employment.
In partnership with local combined authorities, they provide training and employment opportunities designed to help individuals in communities build confidence, gain qualifications, and achieve their career aspirations.
Position: Customer Service Advisor
Salary: £11.44 an hour
Job Type: Full Time
Location: Remote, (Bloomsbury, Greater London, UK)
About the Role
We’re recruiting for Customer Service Advisors to earn £11.44 per hour.
Work from home fully remote and telephone experience isn’t essential.
Career progression available. 
Customer Service Advisor benefits: 
- A range of discounts for leading Highstreet brands
- Company pension
- Flexitime considered
- Referral programme available
- Comprehensive salary
- Training is included to prepare you for this role
Main Duties
Customer Service Advisor role: 
- A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment
- You will start your day signing into your systems to make sure you are ready to take your first call of the day.
- You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.
- You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested candidates should kindly visit the official website to APPLY
Application Deadline
Open until filled