Customer Service Advisor at Concentrix

Concentrix is seeking a talented and communicative individual to join their team as a remote Customer Service Advisor.

About the Company

Concentrix is a human-centered, tech-powered, and intelligence-driven company leading the way in designing, building, and managing enterprise-wide technology solutions that deliver impactful results. With an unwavering commitment to innovation, people, and communities, Concentrix drives progress and transforms industries.

At its core, Concentrix stands for doing right by people—its employees, clients, customers, communities, and the planet. This ethos is reflected in a culture that champions diversity, sustainability, and community support. For those seeking a workplace that transcends borders and hierarchies, Concentrix offers more than just a job; it provides a sense of belonging and a platform for growth.

Join Concentrix today and be part of an organization where you can thrive, make a difference, and shape your career journey.

Take steps towards a new career today!

Position: Customer Service Advisor

Salary: £11.48 an hour

Job Type: Full Time

Location: Remote, UK

About the Role

We’re looking for passionate, caring & experienced people to join our team working on behalf of a leading roadside assistance & insurance company!

Excellent salary of £23,878 with bonus earning opportunities!

Work from the comfort of your own home!

Rotational Shift pattern. You will work 40 hrs. per week between the hours of 8am-7pm (Mon-Sun)

As an Inbound Sales Advisor, you will be assisting with retaining customers, account queries, insurance policies, & helping customers renew their breakdown policies. You will be handling a high volume of inbound calls which involves putting into practice your sales and negotiation skills and techniques & maximizing on sales opportunities where possible.

Qualifications

  • Excellent communication skills both written & verbal.
  • Experience in working towards targets.
  • Computer literate with the ability to multitask and use multiple systems at any one time
  • A wired internet connection & quiet place to work
  • An ability to work as part of a great team

If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this or another role.

Benefits

  • An hourly rate of £11.48 (£23,878.40 per year)
  • Fortnightly Pay
  • 40 Hour, permanent contract with 28 days paid holiday per year.
  • Mobile phone plan discounts for you plus FIVE people of your choice.
  • Fantastic discount at PUREGYM.
  • Amazing regular incentive prizes for top performers.
  • Benefits and discounts with local and national suppliers.
  • Refer a Friend incentive!
  • Free healthcare cover for you and your dependents with pension (after one year)

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

Interested and qualified candidates should kindly CLICK HERE to learn more and apply

Application Deadline

Open until filled