Customer Service Advisor at The Takeaway Site

The Takeaway Site is looking for a friendly and dedicated Customer Service Advisor to join their remote team. In this role, you will provide exceptional customer support, resolving inquiries, and ensuring a seamless experience for customers. As a key member of the team, you will help maintain high levels of satisfaction and contribute to the overall success of the business.

If you have excellent communication skills, a passion for customer service, and enjoy working remotely, this is the perfect opportunity for you to make an impact at The Takeaway Site. Apply now and join a growing team!

About the Company

We are a dynamic and customer-centric company committed to providing exceptional service. We believe in delivering outstanding support to our clients and creating lasting relationships. Join our team and help us continue to enhance the customer experience!

Position: Customer Service Advisor

Salary: £11.44 to £12,00 per hour

Job Type: Full Time

Location: Remote, UK

About the Role

We are seeking a friendly and proactive Customer Service Advisor to join our team. In this role, you will serve as the first point of contact for customers, offering support and solutions to a wide range of inquiries and concerns. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping others.

Main Duties

  • Provide high-quality customer support via phone, email or chat.
  • Resolve customer queries and issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Escalate complex or unresolved issues to the appropriate department or manager.
  • Follow up with customers to ensure their needs have been met and satisfaction is achieved.
  • Contribute to team efforts by achieving individual and team performance goals.
  • Stay updated on product knowledge, company policies, and procedures.

Skills & Qualifications

  • Experience in customer service or a related field is a plus
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work well under pressure and handle difficult situations calmly.
  • Proficient in using customer service software and tools (CRM experience a plus).
  • A positive and empathetic approach to customer interactions.
  • Ability to work independently and as part of a team.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for growth and career development.
  • [Other perks or company culture details].

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

Take the next step in your career. Visit the official website and APPLY NOW!

Application Deadline

Open until filled