Foundever, a global leader in customer experience, is looking for adaptable and dedicated Customer Service Advisors to join its remote team from anywhere in the UK. This is an excellent opportunity to become part of a company that blends cutting-edge technology with a genuine human touch to deliver outstanding support for some of the world’s biggest brands.
Applicants must be fully flexible and able to work on a 24/7 shift rotation, including nights and weekends, to meet the needs of customers around the clock. Strong communication skills are essential, with fluent spoken and written English, along with the ability to actively listen and show empathy in every interaction.
About Foundever
Founded in 1994 by two students in Nice, France, Foundever has grown into a global leader in customer experience. Combining technology, AI, and creativity with the human touch of its dedicated associates, Foundever redefines how the world’s top brands connect with their customers.
Collaboration, inclusivity, and open ideas are at the heart of Foundever’s culture — where teams focus on what matters, work smart together, communicate openly, and enjoy what they do.
Foundever: shaping the future of customer experiences, one conversation at a time.
Position: Customer Service Advisor
Salary: £14 per hour + an increase to £17.50 per hour between 22:00-06:00
Job Type: Full Time
Location: Remote
About the Role:
Foundever is hiring remote Customer Service Advisors for a short-term project. This is a fully remote role, supporting customers from the comfort of your own home using your own computer. The project runs 24/7, so we’re looking for people who can commit to shifts across a range of hours. If you have previous customer service experience and are looking for short-term work over the summer — we’d love to hear from you.
Details
Pay: £14 per hour + an increase to £17.50 per hour between 22:00-06:00
Hours: We need you to be flexible working 24/7 on a shift rotation basis
Contract: Short Term 2 week contract with the potential to be extended
Location: Remote in the UK
What we need from you
- Have strong communication skills, with fluent spoken and written English
- Demonstrate active listening and the ability to show empathy when supporting customers
- If you’re a UK citizen, hold a valid, in-date UK passport
- If you’re a non-UK citizen, hold a valid full-time work visa and be able to provide a share code
- Be fully flexible to work on a 24/7 shift rotation, including nights and weekends
- Use your own Windows computer that meets the technical requirements listed below
Computer Requirements
- This role requires you to use your own computer. In order to be elegible you must already own a computer that meets the below specifications:
- Operating System: Windows 10 or higher (Mac/chromebooks are not supported)
- RAM: 4GB or above
- Free HD Space: 500MB or above
- Processor: Non-ARM
- Browser: Microsoft Edge (Up to date)
- Anti Virus: Windows Defender
- Connection Type: Wired Ethernet Broadband
- Dowload Speed: 10mbp/s or above
- Upload Speed: 5mbp/s or above
- Headset: A wired USB headset with a microphone
- Smart Phone: An iOS or Android Smart Phone with the ability to download an app
Apply Now!
If you meet the above requirments, we would love to hear from you. Once you apply, one of our recruitment team will be in contact. Please note, we are expecting a large volume of applications so please expect a delay in hearing from the team.
Required Documents
- CV/Resume
- Cover Letter
Application Process
If you’re ready to build your career in a role where your people skills truly matter, Foundever invites you to help shape the future of customer experience — one conversation at a time, APPLY NOW!
Application Deadline
Open until filled