Are you an experienced Customer Service Advisor with a passion for delivering exceptional support? Ernest & Co Recruitment Limited is hiring on behalf of a valued client, seeking a skilled professional with at least two years of customer service experience, ideally in a contact centre environment.
This role is perfect for someone with strong communication skills, a friendly and professional telephone manner, and the ability to handle customer inquiries with confidence and efficiency. If you thrive in a fast-paced setting and enjoy helping customers, this could be the ideal opportunity for you.
Apply today to take the next step in your customer service career!
About the Recruitment Company
Ernest & Co Recruitment covers Winchester, Andover, and the surrounding areas, recruiting for a diverse range of companies of varying sizes. The agency’s ethos is centered on understanding the needs of both clients and candidates, providing a sincere and credible service.
Ernest & Co Recruitment has successfully placed professionals in roles such as customer service advisors, administrators, B2B sales executives, analysts, warehouse operatives, project support staff, and marketing executives. The agency has worked across multiple industries, including utilities, insurance services, marketing and PR agencies, manufacturing, engineering, and logistics.
Position: Customer Service Advisor
Salary: £23,900 per annum
Job Type: Full Time
Location: Remote, UK
About the Role
Are you seeking a fully remote role yet live within a feasible distance to Andover,Hampshire for ad-hoc trips to the office?
The role of Customer Service Advisor will suit you if you have customer service experience and ideally are used to working remotely.
The role of customer service advisor is a 12 month contract role. It is full-time position (Monday-Friday 0900-1700) with an annual salary of £23,900 per year.
The role of Customer Service Advisor is a varied and interesting role where you will be trained in several areas of the business. Day to day you are speaking with customers and providing a first class service. You will be assisting customers with general enquiries, following up on a multitude of queries and ensuring all administration and documents are completed accurately.
Requirements
- You have at least 2 years’ experience within a customer services role (ideally contact centre experience)
- You are a confident communicator with a friendly and professional telephone manner
- You have strong IT skills and can pick up new systems with ease
- You can work independently and are a natural problem solver
- You have strong interpersonal skills and enjoy working as part of a small team
- You have excellent attention to detail and strong grammatical skills
- You are fluent in English (both speaking and writing) with eligibility to work in the UK
- You are able to travel to Andover for ad-hoc office days
We seek a professional and down to earth individual to join an extremely friendly team who will offer training and development for the right person. If you are looking to find a role which can offer you variety and a great working culture, then apply ASAP!
Required Documents
- CV/Resume
- Cover Letter
Application Process
To learn more about this role and apply, kindly CLICK HERE
Application Deadline
Open until filled