Customer Service Assistant (16 Hours) at Wickes – Stockport, Greater Manchester

A part-time opportunity has opened for a Customer Service Assistant in Stockport, ideal for individuals who enjoy engaging with people and creating a positive in-store experience. This role centres on supporting customers throughout their visit, ensuring they feel welcomed, understood, and assisted at every stage. Working within a dynamic retail environment, you will contribute to maintaining high service standards while representing the brand with professionalism and approachability.

In this position, daily responsibilities involve interacting with a wide range of customers, answering queries, and helping them find suitable products or solutions. A natural ability to communicate clearly, stay attentive, and handle requests efficiently will be key to success. Whether you have previous retail experience or are looking to build practical customer service skills, this role offers a supportive setting where consistency, reliability, and a positive attitude are highly valued.

This is a part-time role of 16 hours per week based in Greater Manchester. Applicants should have the right to work in the UK, as visa sponsorship is not specified for this position.

Position: Customer Service Assistant

Job Type: Part Time

Salary: £12.71 per hour

Location: Stockport, Greater Manchester

The Role…

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

This is a part time role, consisting of 16 hours a week. This will include evenings and weekends, so some flexibility will be needed.

About you…

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

  • If you are 21 yrs and over £12.71 phr, 18 yrs – 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
  • Up to £300 per month gain share bonus
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays
  • Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Apply now!

Salary dependant on age.

Application Process

APPLY ON THE COMPANY’S WEBSITE

Application Deadline

Open until filled

 

 

 

 

 

 

 

 

 

 

 

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