Royal Casino Slots is hiring a Customer Service Assistant to join its vibrant team in High Wycombe. This role is perfect for individuals who are confident, motivated, and passionate about delivering exceptional customer service in a fast-paced entertainment environment.
As a Customer Service Assistant, you will be the first point of contact for customers, ensuring a positive and engaging experience at all times. The position requires excellent communication skills, strong organisational abilities, and the confidence to multitask effectively. Previous experience in a customer-facing role is essential, along with basic computer skills to manage daily operations smoothly.
This opportunity provides more than just a job—it offers a chance to build a rewarding career with a respected employer in the leisure and entertainment sector. With ongoing support and opportunities for growth, Royal Casino Slots is the ideal place for those looking for customer service jobs in High Wycombe that combine stability, progression, and a dynamic work environment.
Position: Customer Service Assistant
Salary: From £12.21 an hour
Job Type: Full Time
Location: High Wycombe
Full job description
CANDIDATES MUST BE OVER 18
COMPETITIVE BONUS SYSTEM
This is a fantastic opportunity to join our team working as a Customer Service Assistant in Royal Casino Slots at our High Wycombe Location.
We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience. We have an outstanding pedigree of cleanliness and convenience.
We are part of a long established business that has an exciting future offering it’s customers an unrivalled gaming experience. Come and be part of it!
We are a fast paced, 7 days a week – 24hrs business and as such the ideal candidate will need to be flexible and adaptable.
*40 Hours per week
Shift patterns will be varied over all opening hours
We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer focused approach and a can do attitude.
The ideal candidate will be:
- Confident
- Self-motivated and driven to succeed
- Highly organised and able to multitask
- Experienced in a customer facing role
- Have basic computer skills
- Well presented & Professional
- You will be responsible for meeting, greeting, interacting and providing customers with an exceptional level of service. You will be on hand to help by answering questions and demonstrating new machine products and lead by example.
Following completion of training you will be:
- Welcoming customers and visitors into the shop
- Responsible for the store float and handling cash quickly, accurately & responsibly
- Key Holding
- Ensuring the company hygiene & cleanliness standards are achieved
- Preparing, Serving and storing food & refreshments
- Promoting products and services
- Promoting machines
- Providing a friendly and efficient service so as to encourage repeat business
- Assist the store manager when required, to ensure that the store is performing efficiently on a day-to-day basis and the required standards are being met or surpassed
- Administration tasks including personnel and legal compliance
- Provide staff training and development
Application Process
To apply for this role, kindly VISIT HERE
Application Deadline
Open until filled