Are you an excellent communicator looking for a rewarding remote role? eShopping Group is hiring a Customer Service Phone Support Specialist to deliver exceptional support to our valued customers. If you have the right qualifications and a passion for customer service, we encourage you to apply!
About the Company
eShopping Group is a thriving e-commerce company with offices in Sydney, Brisbane, and Perth, along with global teams. Our portfolio includes nine successful brands across diverse industries, including Consumer Electronics, Beauty Tech, and Pet Care. Join us to be part of our exciting growth journey!
Position: Customer Service Phone Support – Tech Online Retail
Salary: From £10.5 an hour
Job Type: Part-Time
Location: Remote
About the Role
Thanks to the team’s amazing work and our businesses’ continued growth, we’re looking for a talented Customer Service Representative to join our UK, team.
Some of our online stores include Sentriwise, The Spy Store and eDog.
Why join us at eShopping Group?
Work with an international team of 38+ people, in Australia, United States, Philippines, Vietnam, China and the United Kingdom!
We look for team member’s who’s personal and career goals align with ours and we know we can grow together.
We love working with people who have a vision of where they want to be, especially when we believe that our business will be great for your growth
Full time 38hrs a week
Business hours Monday to Friday 9am – 5pm (UK time)
Providing a high level of customer experience via inbound calls, live chat and tickets.
Provide our customers with technical support and troubleshooting (we’ll send you products to have on-hand)
Providing the team with new ideas/suggestions in relation to marketing, sales, and service
Work from home in the UK!
Qualifications
- Excellent verbal and written communication skills to be used over the phone, via email and on live chat
- Ability to multitask and maintain focus in an often high-pressure, fast pace environment
- Problem-solving skills
- Organisational skills
- Ability to prioritise and be time effective
- Ability to be proactive and work independently
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should kindly CLICK HERE to learn more and apply
Application Deadline
Open until filled