Customer Service Representative at IntouchCX

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?

IntouchCX is on the lookout for individual with excellent communication skills and experience in customer service to fill the role of Customer Service Representative and would love to hear from individuals who tick all the required boxes.

IntouchCX provides innovative customer service solutions to some of the biggest brands in the world. By investing in our people and technology, we deliver bar-setting customer care with a focus on culture and brand alignment.

They deliver innovative, value-driven customer service solutions across our global contact centers, with a focus on enhancing employee experience and customer experience.

Their solutions deliver unmatched customer experiences and actionable insights, while leveraging our technology and innovation to improve performance and engagement.

Position: Customer Service Representative

Salary: $15.30 to $19.00 an hour

Job Type: Full Time

Location: Canada

About the Role

Customer Service Representatives at IntouchCX are passionate about delighting customers by making every interaction an unforgettable experience – whether that’s through inbound calls, emails, and/or chats. We want people with personality, who love making an impact with every customer interaction.

They also want people with drive and ambition – people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!

Main Duties

  • Assist all customers through inbound calls, emails, and/or chats.
  • Communicate a variety of information to the customer.
  • Be an active listener and help resolve customer inquiries.
  • Provide a meaningful and positive experience with every customer interaction.
  • Learn and retain a thorough working knowledge of all existing and new products and services.
  • Working as a Customer Service Representative, You Have:


  • A high school diploma (or equivalent).
  • 6 months – 1 year of customer service experience.
  • Great communication skills, both verbal and written
  • The ability to be consistently ready to work and on time as scheduled.
  • The understanding you will be working on site at our state-of-the-art campus in Winnipeg, MB


  • Flexible schedules
  • Competitive salary – $15.30 – $19 / hr
  • Industry-leading benefits – Health, Dental, Vision
  • Amazing career growth opportunities

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

Interested and qualified individuals should kindly CLICK HERE to learn more about the role and to apply

Application Deadline


Related Posts