Are you an excellent communicator with a background in customer service? Looking for a rewarding role that can advance your career? If so, Tesla-Certified Collison Repair may be the perfect fit for you!
About the Tesla-Certified Collision Repair
Tesla-Certified Collision Repair is a program designed by Tesla to guarantee that repair shops have the necessary training, equipment, and expertise to work on Tesla vehicles. Only repair facilities that pass Tesla’s rigorous selection process and meet their high standards for quality and customer service receive certification.
When choosing a Tesla-certified collision repair center, customers can trust their vehicle is in expert hands. Technicians at these facilities are specially trained by Tesla and possess a deep knowledge of the car’s innovative design and advanced electrical systems.
Position: Customer Service Representative
Salary: $37,000 to $45,000 Yearly
Job Type: Full Time
Location: Ohio, Cincinnati
About the Role
The Tesla Collision Repair Program is seeking a Collision Customer Service Representative to join one of the most innovative vehicle brands globally. In this role, you’ll provide support to the Internal Collision Center, handling all aspects of Tesla’s Authorized Collision Program.
Main Duties
- Work scheduling maintenance  Â
- Vehicle arrival preparation Â
- Customer communication and expectationsÂ
- Rental coordination and hand off Â
- Vehicle status updates Â
- Material and supplies reordering Â
- Repair review and delivery
Qualifications
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Must be willing to train others  Â
- Ability to work independently in limited supervision environments
- Microsoft Office experience, preferred
- Excellent written and verbal communication skills as well as the ability to follow instructions
- Certificate from Vocational School in Collision Repair, preferred
Benefits
- Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HAS plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HAS Contribution when enrolled in the High Deductible Aetna medical plan with HAS
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should kindly CLICK HERE to learn more and apply
Application Deadline
Open until filled