RefurbMAC is looking for a skilled Customer Services Representative to join its dynamic team in a fully remote role. The ideal candidate will have a bachelor’s degree in Business Administration or a related field, along with at least two years of proven experience in a similar position. Strong written and verbal communication skills in English are essential, and UK experience is a plus. This is an exciting opportunity to be part of a growing company, delivering top-tier customer service in the technology sector. Apply now to take the next step in your career with RefurbMAC!
About RefurbMAC
Mac4Sale Ltd T/A Refurbmac and Mac4sale FZE is part of E World UK Group, a rapidly growing company established in 2006. Initially focused on IT recycling, the company expanded into three different regions, operating top-selling e-commerce websites.
Originally based in Abingdon, Oxfordshire, Refurbmac began selling refurbished IT equipment from a small warehouse-based shop. Through steady growth, it evolved into one of the UK’s leading technology specialists. As a family-run business, the transition from a traditional local IT store to a strong online retail presence has enabled the company to reach a wider audience.
With no shareholders to pay dividends, Refurbmac prioritizes delivering high-quality service at the most competitive prices. Passionate about technology, the company is dedicated to offering some of the biggest and best deals from leading manufacturers. By working directly with manufacturers, Refurbmac secures exceptional prices on the latest laptops, netbooks, desktop PCs, tablets, and smartphones.
Supported by a dedicated and highly specialized sales team, Refurbmac ensures that customers receive expert advice, top-tier service, and the best possible deals.
Position: Customer Service Representative
Salary: Competitive
Job Type: Full Time
Location: Remote, UK
About the Role
Office Co-ordinator – Home Based
Mac4Sale Ltd T/A Refurbmac is looking for an Office Co-ordinator to be responsible for the general operation of our office in UK.
Main Duties
Duties will involve:
- Customer support:
- Emails Support
- Calls Support
- Chat Support
- Amazon Support
- Fax Support
- Courier claims
- Maintaining RMA lists
- Calls to courier companies if needed
- Generating Labels (If needed)
- Maintaining Refund Data
Requirement
- Bachelor’s degree in Business Administration or relevant field.
- A minimum of 2 years’ proven experience in a relevant position.
- Excellent English is written and verbal communication skills (UK Experience will be a plus point)
- Must have good internet and own laptop.
- Backup of light (no excuse on it)
- Good communication and responsive. During working hours, should respond instantly.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
- Attention to detail and problem-solving skills.
- You must be a team player to work with a team of 10.
6 reasons why you should join us and get the appreciation you deserve
1. Super friendly team.
2. Good work life balance.
3. Excellent training on our Laptop motherboard repairing machine.
4. Fast growing business.
5. Latest technology providers.
6. Great career potential.
Apply for this position
To apply for this position, please email a copy of your CV with a covering letter to info@refurbmac.co.uk
Stating which position you’re applying.
Required Documents
- CV/Resume
- Cover Letter
Application Process
To learn more visit HERE
Application Deadline
Not Specified