Are you an experienced Customer Service Representative with excellent communication skills? Applestore.NG is looking for someone just like you!
About the Company
Applestore.NG is a leading online platform specializing in the sale of used Apple devices. We offer a seamless and transparent process for individuals to quickly turn their pre-owned Apple products into cash.
Apply now to be part of a dynamic team dedicated to delivering top-notch customer service.
Position: Customer Support Representative
Salary: ₦75,000 to ₦150,000
Job Type: Full Time
Location: Lagos
About the Role
Join the Applestore.NG Team as a Customer Support Representative: Applestore.Ng is hiring a skilled Customer Support Representative to handle customer queries both in-store and across our social media platforms.
Main Duties
- Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure solutions.
- Responding to customer inquiries by understanding; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
- Communicating with customers through various channels: telephone calls, WhatsApp, Instagram, TikTok and other social media platforms
- Accomplish customer service responsibilities effectively and contribute to the achievement of the organization’s mission and vision by completing related tasks as needed.
Qualifications
- OND/HND in a relevant field
- 1 year experience
- Good communication skills
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should CLICK HERE to learn more and apply
Application Deadline
Unspecified