Transoft Solutions is hiring an experienced and detail-oriented Data Analyst to join its innovative team based in Birmingham. This hybrid role offers the ideal blend of flexibility and collaboration, making it perfect for professionals who enjoy transforming complex data into strategic insights that support business growth and efficiency.
The ideal candidate will possess a bachelor’s degree in computer science or equivalent professional experience, along with at least two years of experience working with Microsoft Dynamics CRM (or a similar platform). Proficiency in Power BI is essential for creating insightful data visualisations and dashboards, while intermediate-level Excel skills are required to ensure accuracy in data reporting and trend analysis.
This is a fantastic opportunity to grow your career with a global technology leader known for innovation and excellence. If you are passionate about using data to drive intelligent decision-making and deliver real business value, Transoft Solutions is the perfect place to advance your career in data analytics.
Position: Data Analyst
Salary: Competitive
Job Type: Full Time
Location: Birmingham (Hybrid Work Model)
Job description
Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialized software for aviation, civil infrastructure, transportation, and operational professionals. Most recently, our exciting predictive analysis technologies are at the forefront in the application of AI to Road Safety. With over 50,000 users in 150 countries worldwide, the company’s success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver.
We currently have an opening for a Data Analyst, if you are excited about this opportunity and have the skills, experience and values that align to what we are looking for, we want to speak with you!
NOTE: This is a hybrid role where you will be expected to work a minimum of 2 days per week in the office, located in Birmingham City Centre.
About the Opportunity:
Reporting to the Director, DevOps, the Data Analyst works closely with the DevOps Development team to support and enhance CRM, ERP, and portal systems. This role focuses on analyzing and resolving user-reported issues, building data models and reports, and maintaining system integrity. The analyst is instrumental in ensuring data accuracy and delivering technical solutions to internal stakeholders.
In this role you will be expected to
- Provide technical support for our CRM, ERP and portal users.
- Build data models, views and reports in Power BI, Excel.
- Receive, analyze, and respond to requests related to CRM and its related services from internal stakeholders.
- Analyze current business operations, interview users, perform requirements analysis and document feature requests and process improvements.
- Document, track progress and estimate timelines for assigned tasks.
- Execute projects using Transoft’s software development processes.
- Serve as a CRM expert, develop views, build reports and dashboards, and help CRM users get the most out of the system.
- Maintain and enhance our existing systems including CRM and data integrations.
- Work with the DevOps-CRM Team to upkeep data, technology and software.
- Develop and test workflows, plugins and other processes with support from the DevOps-CRM Team.
About You:
- You have a bachelor’s degree in computer science or equivalent experience.
- You have at least 2 years working with Microsoft Dynamics CRM or equivalent and Power BI
- You have Intermediate proficiency in Excel.
- A Microsoft Certification in Dynamics 365 is considered an asset.
- You have working knowledge of database principles and SQL.
- You have working knowledge of OO principles, UML diagrams, UI design and software life cycle tools.
- You have experience with sales and/or finance software, which is considered an asset.
- You have experience working in an agile environment, which is considered an asset.
About Us:
- We offer a flexible working environment that embraces both in-person and remote work;
- We are committed to providing professional growth and development opportunities;
- We give back to our communities through global initiatives and donations;
- We work hard, but we like to have fun too!
Application Process
VISIT THE OFFICIAL WEBSITE TO APPLY
Application Deadline
Open until filled