Crunch is currently hiring a Data Insights Analyst for a fully remote position. We are looking for candidates with proven experience in data analytics and insights across diverse business functions. Join our team and help transform data into actionable strategies that drive business success.
About Crunch
Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, and over 40,000 users of our software. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to grow their business and create the lives they want as part of a powerful community.
Depending on the vacancy, team and business needs, our roles are office based in our Brighton & Hove offices, fully remote working or hybrid, with a pre-agreed number of days in the office and the rest at home. The working arrangements will be specified in each vacancy advert.
Position: Data Insights Analyst
Salary: £35,000 to £45,000 a year
Job Type: Permanent, Full Time
Location: Remote
About the Role
This specialist role impacts on all business functions, helping Crunch to develop a clear vision, mission and strategy with data analytics in mind, and facilitates meaningful and accurate data driven decision making at Crunch in order to maximise business performance and enable growth.
Main Duties
- Be the ‘go to’ person for routine and ad-hoc company wide and department specific data insight analysis activities.
- Support business leaders on suitable tools to collect and measure quantitative data and provide qualitative insights to agreed timescales.
- Work in partnership with key stakeholders across all cross functional teams to influence roadmaps and shape business strategy, projects and initiatives, in particular delivery of Objectives and Key Results (OKRs).
- Understand the essential key business metrics required by Crunch across all business functions, prioritise focus areas and utilise a wide range of data sources in standalone or integrated third party and internal systems.
- Design, establish and maintain business planning and reporting tools such as performance dashboards and business intelligence tools and ensure information is accessible, concise and accurate.
- Present data, insights and narratives in a logical and engaging way that can be consistently interpreted across all business functions, identifying trends and patterns, showing current situations and enabling actionable recommendations for improvement to be made.
- Explore and support with our client profiling and segmentation activity and maximise the data available within our systems.
- Work closely with the rest of the Transformation and Product team to drive efficiency, establish best practices and be an active contributor to the ‘discovery’ and ‘benefits realisation’ phases of business projects and initiatives.
- Keep up to date with external trends for data insight and analysis to ensure awareness of developments and advances in technology.
- Demonstrate commitment to continuous improvement and be flexible as the role evolves and grows.
- Embrace the usage of the Hibob system, which is being used by Crunch to complete regular 121 and review conversations, and for setting and tracking company and department Objectives and Key Results (OKRs).
The duties listed above are not exhaustive and you may be asked to perform other duties from time to time that are reasonably required by the Company.
Qualifications
Essential:
- Demonstrable experience of performing a data analytics and insight role in a business environment across multiple functions.
- Previous experience of using SQL to query data in previous role(s).
- Able to articulate a passion for collation of accurate data and interpreting and presenting it in a succinct and engaging way.
- Sound awareness of data insight methodologies and tools available including Google Analytics.
- Experience of collating and interpreting complex data across information systems and CRM systems such as Salesforce.
- Advanced numerical and IT literacy skills, in particular the use of Microsoft Excel or Google Sheets.
- Experience of building and/or maintaining dashboards or business intelligence tools and developing tangible metrics.
- Experience of implementing robust information security procedures and adherence to the GDPR.
- Proven ability to learn new systems quickly and intuitively.
Desirable:
- Degree or other accredited qualification in relevant discipline (such as statistics, data analytics, mathematics or computer science).
- Awareness of the features of a ‘FinTech’ business and topical issues within the wider business landscape.
- Salesforce Pardot usage experience.
- Leading and/or working with cross-functional teams and agile project management methodology.
Role Capabilities:
- Great communication skills, written, verbal and listening
- Influencing skills
- Commercially aware
- Problem solving and analytical skills
- Flexibility managing multiple priorities
- Client/service focused
- Stakeholder management
- Presentation skills
- Leadership and management
- Excellent accuracy and attention to detail
Key Behaviours:
- Proactive
- Resilient
- Creative
- Self starter
- Pragmatic
- Curious
- Collaborative
- Innovative
- Adaptable
- Resourceful
Required Documents
- CV/Resume
- Cover Letter
Application Process
Ready for your next career move? Click HERE to apply.
Application Deadline
February 8, 2025