Aspire is seeking an ambitious and motivated Graduate Support Analyst to join its dynamic team in Birmingham. This entry-level role is perfect for a recent graduate who wants to kick-start their career in a supportive, forward-thinking environment while developing essential analytical and problem-solving skills.
Candidates must hold a 2:1 or above degree in an analytical discipline such as Maths, Economics or a related field, and have strong A-Level results to demonstrate academic excellence. Exceptional problem-solving abilities, clear communication skills, and a proactive attitude are essential to succeed in this role.
Based in Birmingham, this hybrid position combines office work with occasional travel to customer sites, offering valuable exposure to real-world client interactions and practical business experience.
Join Aspire and take the first step towards a rewarding career in business and technology support, working alongside experienced professionals who will help you grow, develop, and reach your full potential.
About Aspire
Aspire specialises in recruiting for the content, digital and media, events, graduate, office support, marketing, research data and insights, sales, and technology sectors. Formerly known as PFJ and The Graduate Recruitment Company, Aspire rebranded in 2014 and now operates from offices in London, Exeter, Birmingham, Manchester, Glasgow, Singapore, and New York, delivering recruitment services across the EU, APAC and North America.
Position: Graduate Entry-Level Support Analyst
Salary: £28,500
Job Type: Full Time
Location: Birmingham
About the Role
Exciting Career Opportunity! Join Our Growing Team as a Support Analyst!
Location: Birmingham, UK (Hybrid role – Office-based with some travel to customer sites)
Salary: £28,500 (rising to £30,500 after training period)
Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We’re looking for a Support Analyst to join a strong and motivated team!
What You’ll Do:
- Troubleshoot and resolve customer queries and technical issues
- Provide advice on optimising system functionalities for users
- Help customers configure the system to meet their specific business needs
- Build professional relationships by offering ongoing support
- Work with internal teams to test and enhance system performance
Career Development:
- Structured career path with regular feedback and clear targets
- Opportunities for growth into Senior or Lead Analyst roles
- Early responsibility for mentoring and guiding colleagues
Who We’re Looking For:
- A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.)
- Strong A-Level results
- Excellent problem-solving and communication skills
- Ability to quickly learn and apply new concepts in technology
- Team-focused with a passion for delivering high-quality service
Training & Growth:
- Comprehensive initial training and close mentoring
- Ongoing opportunities for industry-recognised certifications
Why Join Us?
- Work with a motivated and focused team
- Clear career progression with performance-based reviews
- Salary £28,500, rising to £30,500 after training period
- 25 days holiday (plus bank holidays), rising over time
Ready to join a company where you can grow and make a real impact? Apply now to start your journey!
Required Documents
- CV/Resume
- Cover Letter
Application Process
To apply for this role, please visit HERE
Application Deadline
Open until filled