Douglas Macmillan Hospice is seeking a compassionate Health Care Support Worker to join its dedicated team in Stoke-on-Trent. This is an excellent opportunity for individuals passionate about delivering high-quality care in a hospice setting, with flexible options for full-time (37.5 hours) or part-time schedules.
As a Health Care Support Worker, you will provide essential support to patients, helping them maintain comfort, dignity, and wellbeing. The role involves assisting with personal care, supporting daily routines, and contributing to a safe and compassionate environment for patients and their families. Strong interpersonal skills are essential to effectively communicate with patients, colleagues, and healthcare professionals, while the ability to work both independently and collaboratively ensures high-quality care delivery.
Applicants should have experience in a healthcare or caring role, alongside good numeracy and literacy skills (GCSEs or equivalent, or willingness to work towards). Flexibility to work a variety of day and night shifts is required to meet the needs of the hospice.
Position: Health Care Support Worker
Job Type: Full Time & Part Time
Salary: £23,874.98 per annum
Location: Stoke-on-Trent
The Vacancy
Are you passionate about delivering care that truly makes a difference?
We’re looking for dedicated Health Care Support Workers to join our Adult Inpatient Services team at Dougie Mac.
Our 28-bed specialist unit supports adults with life-limiting conditions, offering both palliative and end-of-life care. You’ll be part of a 24/7 multidisciplinary team, ensuring patients receive outstanding holistic care in a calm, supportive environment.
What You’ll Be Doing
- Provide high-quality personal and physical care to patients
- Support individuals and their families with dignity and compassion
- Observe and report any changes in patient condition
- Assist in the last days of life care and bereavement support
- Follow individual care plans and maintain accurate documentation
- Uphold hospice values, infection control and confidentiality standards
- Engage in training and continuous development opportunities
What We’re Looking For
If you’re caring, committed, and want to work in a team that truly supports one another, we’d love to hear from you.
Essential:
- Experience in a caring or healthcare role
- Excellent interpersonal and communication skills
- Team player who can also work independently
- Flexible to work a variety of day and night shifts
- Numeracy and literacy skills (GCSEs or equivalent or willingness to work towards)
Desirable:
- NVQ/QCF Level 2 in Health & Social Care
- Experience in palliative care or hospice settings
- Confidence working with patients and families in a clinical environment
Why Join Dougie Mac?
At Dougie Mac, we care for our staff and provide a wide range of staff benefits:
- 35 days of annual leave, rising with length of service
- Hospice-paid Healthcare Cash Plan
- Competitive Pension Scheme
- DBS paid for by the hospice
- Learning & Development opportunities
Hours: 37.5 hours a week – Part Time considered
Salary: £23,874.98 FTE per annum
Applications close: Monday 6th April 2026
Interviews: w/c 13th April 2026
How to Apply
Join one of the most rewarding roles in healthcare and be part of a team that delivers world-class, compassionate care. Your personal statement of suitability is where you can highlight and tell us why you will possess the qualities to be a HCSW and to join the Dougie Mac Team!
For more information, please contact:
Kath Marks – Ward Manager
kathmarks@dmhospice.org.uk ¦ 📱 01782 344300
Applicants must have the right to work in the UK. Sponsorship is not provided.
We reserve the right to close this vacancy and interview early, in the event of a large number of applications.
Job Description & Person Specification below – Please note, our shortlisting process is based on these documents. In accordance with our safer recruitment policy CV’s alone will not be accepted. We are strongly committed to the Safeguarding of our adults and children.
About Us
At Dougie Mac we are recruiting employees to join our rapidly growing team. We currently have over 400 employees who work together to provide exceptional care and support to patients and their families in North Staffordshire and Stoke-on-Trent
Application Process
To apply for this role, PLEASE VISIT HERE
Application Deadline
April 6th, 2026