Are you a compassionate and dedicated individual looking to make a positive impact in healthcare? Parkside Medical Centre is seeking a Healthcare Support Worker passionate about enhancing patient well-being. Qualified candidates are encouraged to apply, and visa sponsorship is available for the right candidate.
About the Company
Parkside Medical Centre is a trusted family practice in Lincolnshire, offering comprehensive healthcare services such as minor surgery, private medicals, family planning, child health development, preventative medicine, and immunizations. Additionally, Parkside operates from a central location in Manchester, serving a diverse patient community of over 7,000 individuals.
With a “Good” rating from the Care Quality Commission (CQC), Parkside is dedicated to high-quality patient care and continuous staff development. The practice uses advanced electronic health record systems—including EMIS Web, Docman, EPS, ICE, and AccuRx messaging—to improve efficiency and enhance patient care.
Join our team and be part of a forward-thinking practice committed to excellence in healthcare. Apply today!
Position: Healthcare Support Worker
Salary: Depending on experience
Job Type: Full Time
Location: Manchester, UK
About the Role
Parkside Medical Practice is a dynamic, friendly Practice offering an exciting opportunity for an experienced, enthusiastic and highly motivated, flexible and pro-active Health Care Support Worker to join our innovative and progressive team.
Main Duties
- Assisting GPs with clinical admin i.e., Processing referrals for further care, reviewing clinical documents and correspondance from other healthcare organisations.
- New patient health checks
- NHS Health Checks
- Chaperoning duties
- Home visits to patients
- Processing and management of laboratory samples requested by GPs/Nurses
- Sterilising, cleansing and maintenance of surgical equipment
- Vaccine/cold chain storage, monitoring and recording
- Surgical equipment and vaccine re-stocking and stock rotation
- Clearing and re-stocking consulting rooms
- Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
- Assisting in the assessment and surveillance of patients health and well-being
- Helping to raise awareness of health and well-being and how it can be promoted.
- Assisting with the collection and collation of data on needs related to health and well-being.
CONFIDENTIALITY:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
HEALTH & SAFETY:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to Practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Safe management of sharps procedures including training, use, storage and disposal
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
- Undertaking periodic infection control training
- Routine management of own team / team areas, and maintenance of work space standards
- Waste management including collection, handling, segregation, container management, storage and collection
- Spillage control procedures, management and training
- Decontamination control procedures, management and training, and equipment maintenance
- Maintenance of sterile environments
EQUALITY AND DIVERSITY:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
PERSONAL/PROFESSIONAL DEVELOPMENT:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
QUALITY:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
COMMUNICATION:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Qualifications
- Good interpersonal and communication skills
Desirable
- Be able to speak more languages i.e., Urdu, Hindi, Punjabi, Bengali.
Experience (Essential)
- Min 1 Year experience in working in a UK GP practice
Desirable
- More than 1 Year of experience working as Health Care Support Worker / Health Care Assistant in a UK GP practice
Qualifications (Essential)
- GCSE or equivalent
- Qualified to NVQ level 2 in Health and Social Care
Desirable
- Qualified to NVQ level 3
- Diploma/degree in a medical course
Benefits
- Tier 2 (UK Health and Care worker visa) Sponsorship Available
- Competitive pay
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should kindly CLICK HERE to learn more and apply
Application Deadline
November 18, 2024