Hospitality Support Worker at Saskatchewan Polytechnic – Canada

Saskatchewan Polytechnic is currently hiring to fill the role of Hospitality Support Worker and welcomes applications from qualified individuals. Saskatchewan Polytechnic welcomes international students to learn in Saskatchewan, provides opportunities for student exchanges and delivers industry-training programs abroad.

As a polytechnic, they offer a comprehensive suite of programming, including certificates, diplomas and degrees. Many programs have strong articulation agreements with universities across Canada, with grads often receiving two years of credit towards a degree.

Saskatchewan Polytechnic serves students through applied learning opportunities on Treaty 4 and Treaty 6 Territories and the homeland of the Métis. Learning takes place at campuses in Moose Jaw, Prince Albert, Regina and Saskatoon and through extensive distance education opportunities. Programs serve every economic and public service sector. As a polytechnic, the organization provides the depth of learning appropriate to employer and student need, including certificate, diploma and degree programs, and apprenticeship training. Saskatchewan Polytechnic engages in applied research, drawing on faculty expertise to support innovation by employers, and providing students the opportunity to develop critical thinking skills.

Position: Hospitality Support Worker

Salary: $18.97 to $22.67 per hour

Job Type: Part Time

Location: Canada

About the Role

This posting is to cover for a leave of absence. This position offers about 6 hours per day, generally Monday to Friday over the lunch time frame. There may be an occasional night or weekend day required but there will be a lot of notice for such shifts.

Main Duties

  • To provide support to the Hospitality and Tourism training programs.
  • Customer Service and cashier duties – using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures
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  • Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points
  • Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers
  • Ability to work banquet, quick, counter or table service styles and work as a bartender for functions
  • Follow guidelines during service, making sure to understand and adopt all portion control guidelines
  • Label items for sale and ensure daily menu information and pricing is updated and accurate
  • Fill and stock as necessary
  • Organize till floats and prepare change orders
  • Address inquiries from customers
  • Assist with receiving and dispersal of food and supply orders
  • Assist with banquet set ups / service /tear down and general clean up after banquets
  • Complete dishwashing and cleaning tasks as required
  • Participate as a team member that accepts personal accountability and holds others accountable
  • Communicate with intent at all times – a conscious attention to whether the receiver receives and fully understands the communication
  • Facilitate various promotional activities
  • Other duties as assigned

Qualifications

  • Grade 12 or GED
  • 1 year of experience working in a customer service role
  • Priority will be given to candidates that possess Food Safe Level 1 Certification
  • Excellent customer service skills as well as effective, appropriate and professional communication
  • Ability to address minor work place issues that arise in day to day operations.
  • Knowledge of basic service standards and ability to multitask in all types of service – counter service, table service, bartending, banquet service
  • Basic understanding of point of sale operation and Moneris devices
  • Ability to operate commercial kitchen equipment
  • Knowledge of safety procedures and protocols (WHMIS) when using chemicals in a food service setting
  • Bondable
  • Computer skills – knowledge of software becoming prevalent in food services – labelling, online ordering, online scheduling, time sheets, use of POS till system
  • Basic product knowledge about menu item ingredients

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

In order to apply for this role and to learn more about it, kindly CLICK HERE

Application Deadline

June `18, 2024 (12:59 am)

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