Second Chance Housing is seeking a full-time Support Worker to join our small, committed team supporting adults in Exempt Accommodation across Greater Manchester. Our tenants include individuals with complex needs and high-risk backgrounds, including MAPPA-level ex-offenders, arsonists, individuals with a history of sexual offences, addiction, and serious mental health issues.
This is a field-based role with a fixed Monday to Friday schedule. You will work independently, visiting tenants in their homes, delivering structured housing-related support, and completing welfare calls. All visits are risk-assessed and supported by a lone working policy, with full guidance provided.
You will not provide personal care. The focus is on tenancy sustainment, emotional support, and helping individuals reduce risk and maintain housing stability.
Position: Support Worker
Job Type: Full time
Salary: £26,000 – £28,000 a year
Location: Greater Manchester
Employer: Second Chance Housing
Key Responsibilities:
- Visit high-risk tenants in their properties across Greater Manchester
- Deliver 1:1 housing-related support in line with detailed support plans
- Support tenants to manage anxiety, depression, emotional regulation, and day-to-day functioning
- Encourage compliance with licence agreements and reduce risk of eviction or recall
- Provide structured advice around budgeting, benefits, tenancy skills, and engaging with services
- Complete regular welfare calls and safety checks
- Monitor and report on property conditions and safeguarding risks
- Maintain detailed support logs, risk assessments, and professional documentation
Essential Requirements:
- Experience supporting adults in housing, criminal justice, mental health, or homelessness services
- Confidence to lone work with high-risk individuals (risk briefings and backup provided)
- Strong safeguarding knowledge and professional boundaries
- Excellent written English – must complete structured logs and incident reports
- Full UK driving licence and access to your own vehicle
- Willingness to work fixed hours
Desirable Experience:
- Experience in probation, approved premises, forensic mental health, or secure accommodation
- Understanding of the Exempt Accommodation framework
Salary & Conditions:
- £26,500 – £28,000 per annum (inclusive of mileage)
- 37.5 hours per week, Monday to Friday (daytime only)
- Full-time, permanent contract
- Equipment and lone working systems provided
- Training in trauma-informed practice, safeguarding (L3), and housing support
About Second Chance Housing:
We are a community-based supported housing provider working with adults facing homelessness, risk, and exclusion. We specialise in high-risk placements and offer structured support to help individuals move forward. We value professionalism, boundaries, and doing the job properly – no shortcuts, no excuses.
Safer Recruitment:
All offers are subject to:
- Enhanced DBS check
- Two satisfactory references
Apply now if you’re committed, confident, and ready to support people with complex needs in a serious frontline housing role.
Visit the Official Website page of this job and apply now.