Nottingham City Council is seeking an experienced IT Delivery and Support Technician to join its technology services team in Nottinghamshire. This hybrid role offers a balance of on-site and remote working, supporting the delivery and maintenance of reliable IT services across council operations.
The IT Delivery and Support Technician is responsible for managing small to medium-sized IT projects, including software and hardware upgrades and the relocation of office IT equipment. The role requires hands-on experience in configuring, deploying, and troubleshooting client devices such as desktops, laptops, tablets, and mobile devices, in line with user and organisational requirements.
A proactive approach is essential, with the ability to identify areas requiring maintenance, improvement, or additional technical support. This position is well suited to IT professionals who enjoy problem-solving, project delivery, and providing dependable technical support within a structured public sector environment.
Position: IT Delivery and Support Technician
Job Type: Full Time
Salary: Starting Salary is £28,598 (Level one) rising to £31,022 per annum (pro rata for part-time)
Location: Nottinghamshire (Hybrid)
Job Summary
Contract Type: Permanent
Working Hours: 37 hours per week typically between the hours of 8am – 5pm
Worker Type: Hybrid Worker
Salary: Starting Salary is £28,598 (Level one) rising to £31,022 per annum (pro rata for part-time)
Location: Loxley House, Station Street, Nottingham. NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you – people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
The role is an integral part of the team, responsible for guiding equipment procurement and actively contributing to the build, configuration, deployment, and maintenance of PCs, laptops, thin clients, mobile devices, telephony systems, and data networks.
The primary objective is to ensure that new IT hardware, software, and network installations, as well as projects and service requests, are delivered efficiently and in alignment with internal customer requirements.
Additionally, the role involves providing onsite support by troubleshooting device, software, and network issues within an enterprise environment.
About You
The ideal candidate will have:
- Proven hands-on experience in managing small to medium IT projects, including software and hardware upgrades, as well as office IT equipment relocations.
- Skilled in configuring, deploying, and troubleshooting client devices — such as desktops, laptops, tablets, and mobile devices — according to customer specifications.
- Proactive in identifying areas requiring maintenance and support, ensuring systems operate efficiently and reliably, and processes are fit for purpose.
- Experienced in administering Microsoft SCCM and Intune, leveraging these tools to manage hardware and software assets effectively.
- Strong ability to prioritise tasks and maintain up-to-date workloads, while keeping customers informed on the status of requests and incidents.
You can find the job description for this post here.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer various working arrangements, depending on the role, including hybrid work arrangements. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Hannah Wood, Senior Technical Support Analyst, by email here
Closing Date: 23rd January 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: TBC
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled – these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
Application Process
Qualified and interested? APPLY ON THE OFFICIAL WEBSITE!
Application Deadline
January 23rd, 2026