Online Customer Assistant at Morrisons

Morrisons is hiring an Online Customer Assistant and invites qualified candidates to apply.

About the Company

As one of the UK’s leading supermarket chains, Morrisons has served communities for over a century. With nearly 500 stores nationwide, Morrisons delivers high-quality fresh food and groceries to more than 11 million customers every week. Known for its focus on freshness, Morrisons prepares more fresh food in-store than any other retailer, supported by its extensive manufacturing network of 18 sites that ensures a steady supply of fresh products.

In 2022, Morrisons expanded its reach by acquiring McColl’s, growing its convenience store network to over 1,000 locations. As part of its expansion, Morrisons plans to convert additional McColl’s stores to Morrisons Daily, strengthening its convenience business.

Based in Bradford, Morrisons’ headquarters houses support teams dedicated to maintaining smooth operations and delivering exceptional customer service. Driven by its “Foodmaker and Shopkeeper” philosophy, Morrisons is committed to providing top-quality products and experiences for its customers.

Position: Customer Assistant

Salary: £20,000 to £25,000 a year

Job Type: Full Time

Location: West Bay Road, Netherbury, UK

About the Role

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Online department, select and pack orders for our Online customers. We want all our customers to have the best experience possible, whether instore or online.

These roles will involve working with technology to accept orders, find products in the store and pack them ready for our customers either through one of our delivery or collection services.

You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

Qualifications

You’ll be the kind of person who:

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leaver’s age. Additionally, some of our roles require you to be over 18, due to health and safety.

Benefits

For your hard work we will offer you:

  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store café or shop floor ranges
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • MorrisonsMyPerks with discounts at high street shops, cinemas and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

Interested and qualified candidates should kindly CLICK HERE to learn more and apply

Application Deadline

Open until filled