Genius Within CIC is seeking a proactive and highly organised PA/Admin Support professional to join its dynamic team on a remote, part-time basis (22.5 hours per week). This is an excellent opportunity for an individual who is confident communicating with customers, external stakeholders, and remote colleagues.
The ideal candidate will be an advanced user of Excel, with strong demonstrable skills in basic data analysis, reporting, and spreadsheet management. A high level of IT competence and excellent organisational abilities are essential for success in this role.
About Genius Within CIC
Genius Within CIC is a Community Interest Company specialising in providing neurodiversity support for adults and the organisations that employ and work with them.
Founded in 2011 by Dr Nancy Doyle as a social enterprise, Genius Within CIC’s mission is to help neurominorities unlock their talents while recognising that this diversity enriches the human experience. As a Disability Confident Leader, Genius Within CIC is proudly led by a dyslexic CEO and a board and senior management team comprising 67% neurominorities, with all conditions represented; 68% of the wider team also identify as neurodivergent and/or disabled.
This unique lived experience, combined with professional expertise as psychologists, workplace coaches, and HR practitioners, enables Genius Within CIC to deliver balanced, co-produced services. The organisation advises governments on policy, provides consultancy to businesses to drive systemic change, and delivers in-work neurodiversity support through coaching, training, and assessments. Genius Within CIC also supports neurodivergent individuals who are studying, unemployed, or involved in the criminal justice system.
Position: PA/Admin Support
Salary: £27,000.00-£30,000.00 per year
Job Type: Part Time
Location: Remote
About the Role
Remote working with occasional travel to Company Offices and other Working Locations as required for business needs.**
This role is part-time for 22.5 hours per week and the Salary is pro rata**
Job Purpose
- To provide the Principle Psychologist (PP), Head of Consulting (HoC) & Head of Delivery (Ho) with efficient and effective administrative support.
- To support the PP, HoC & HoD to achieve on time delivery of objectives and tasks.
- To collaborate and build relationships with internal and external stakeholders for the transparent and seamless flow of information.
- To support PP, HoC & HoD who deliver services to clients by ensuring they have the materials they need, their reports are submitted on time and in good condition.
- To maintain the professional profile of Genius Within.
- To aid the performance and growth of the services by maintaining and delivering impeccable administrative support.
- To demonstrate the Genius Within values of passion, professionalism, openness, integrity, and loyalty.
Main Duties and Responsibilities:
- Ensure key communications are delivered to internal and external stakeholders.
- Support HoD with the monitoring of employed coaches and trainee psychologist’s adherence to Service Level Agreement (SLA) requirements for reporting accuracy and completion, chase missing information and respond to/escalate queries where necessary.
- Support HoC and HoD in the allocation of consulting work to associates and delivery team members.
- Identify geographical gaps in provision working with the Psychology Team and support to advertise vacancies as & when applicable, supporting with recruitment coordination and administration.
- On-boarding and induction of new employees in the Psychology and Delivery team in terms of orientation, policies, procedures, matching to experienced staff for shadowing and any other relevant steps to ensure new joiners feel welcomed and settled in their post.
Managing Performance
- Support the PP, HoC & HoD with monthly summary report of SLAs into the Hub report and biweekly summary report for the SLT Director meetings.
- Ensure Delivery Team has tools and resources to deliver well, for example handouts, PowerPoint slides and up-to-date processes.
- Update and improve processes and documents in line with company compliance policy.
Profile and Brand Management
- Maintain your knowledge of the business and its vision for development and growth; share observations with the Management Team of any operational risk.
- Actively participate in liaison with key clients/new business and support tender writing by providing accurate information.
- Contribute and support the development of new provisions by sharing observations and innovative ideas, as we grow and progress into new markets.
General Responsibilities
- Maintain own CPD study and learning opportunities, to keep own knowledge fresh and relevant, particularly around using Artificial Intelligence to support efficiency and creativity.
- Help identify CPD opportunities for employees, including coordinating CPD events they can deliver; liaise with HR to ensure the CPD & Events calendar offers suitable learning sessions.
- Ensure that all Genius Within policies, such as Equality and Diversity, Code of Conduct, safeguarding procedures, Health and Safety and Confidentiality are fully applied at all times.
- Ensure accurate and secure handling of data in line with Genius Within’s GDPR and IT Security Policies.
- Actively participate in promoting Genius Within’s posts on our social media Platforms.
PA to Principal Psychologist (PP), Head of Consultancy (HoC) & Head of Delivery (HoD)
- To enable the PP, HoC & HoD to deliver their work on time, and be prepared and organised.
- Manage the PP, HoC & HoD’s time – plan meetings and phone calls, manage and review incoming and outgoing emails, diary management, filing and coordinating travel arrangements (including route planning, creating itineraries, and booking travel) and expenses.
- To keep an annual calendar of core meetings, company events.
- Meeting Ownership – coordinating internal and external diaries, minutes, arranging catering for attendees if required, actions logs for internal and external meetings. This might include:
- Booking meeting venues where required.
- Attend meetings and take minutes.
- Distribute agendas/minutes/papers for meetings (management and board).
- Produce Action Reports from the minutes as required.
- Create and maintain appropriate IT systems to allow the PP, HoC & HoD to function, for example Jira, Trello, Calendly and similar.
- Resolve IT snags and system lockouts, ensuring that they have access to their files, documents, communication systems and liaise with IT when there are problems.
- Proof-read documents if required..
Knowledge, Skills and Experience
Essential
- Highly competent IT user – familiar with Microsoft packages, webinar software, project management tools, databases and storage solutions.
- Strong demonstrable ability to complete basic data analysis and supply reports and spreadsheets. Advanced user of Excel (formulas, Pivot tables, etc.).
- Confident to produce high quality PowerPoint slides, and format Word documents to a high standard which clearly illustrate the content within.
- Confident speaking to customers, external stakeholders and colleagues working remotely.
- Strong organisational skills.
- The ability to manage own time and competing priorities effectively.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager. The post holder may be asked to carry out any other delegated duty or task that is in line with their post.
We welcome applications in a variety of formats, including audio and video CVs. Please feel free to send these directly to HR@geniuswithin.org.
Equal Opportunities
Genius Within cares deeply about creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Genius Within does not require disclosure to make reasonable adjustments. We ask all employees “how can we support you to work at your best” and are adept at provision of coaching, technology, flexible terms to meet this objective. Our highly successful majority disability staff team are testament to the benefits of making adjustments.
The successful candidate must undergo a basic DBS check, on the basis that the role involves contact with vulnerable adults, in accordance with the Rehabilitation of Offenders Act (1974). Other relevant recruitment checks may also be carried out, including HMG Baseline Personnel Security Standard and prison vetting and clearance.
Company Benefits
- 30 days annual leave pro-rata (with 8 additional days for bank holidays)
- Flexible working
- EAP
- GW Fit Club with online support and community
- Annual Savings Club
- Reflective Practice Sessions
- Mental Health First Aider Team
- Employee Resource Group
- Access to regular CPD events
- Private Healthcare Scheme
- Access to Diagnostic assessments *Once Passed Probation*
**We reserve the right to close this job posting early should we receive a suitable number of applicants, we strongly advise interested applicants to apply as soon as possible. However if you are interested in the role and require time to complete until the deadline, please let us know**
**Interviews for this role will be held on week commencing 28th July 2025** Proposed start date is the beginning of September 2025**
Required Documents
- CV/Resume
- Cover Letter
Application Process
Join Genius Within CIC and contribute to meaningful work supporting neurodiversity while enjoying the flexibility of remote working. APPLY TODAY
Application Deadline
July 23, 2025