Are you looking to make a real difference while using your administrative skills to support a meaningful cause? The Help Hub, a respected mental health charity, is seeking a dedicated Part-Time Administrative Assistant to join its supportive team. This fully remote role is based in Oxfordshire, offering flexibility and purpose in equal measure.
The ideal candidate will bring strong administrative and organisational skills, along with a working knowledge of social media and digital marketing to help the charity reach and support more people in need. As a key team member, you will also be able to represent the organisation professionally and advocate for its values and vital mental health work.
If you are passionate about mental health and want a part-time role where your skills truly make a difference, this is the perfect opportunity for you.
About The Help Hub
The Help Hub provides low-cost face-to-face and online counselling for adults in West Oxfordshire, run by trainee counsellors in their final year of training. Based in Woodstock, the service supports people who cannot access or afford private therapy, offering affordable sessions from £10 to £40 per 50 minutes, depending on financial circumstances.
Initial consultations and follow-up sessions are usually available within one to two weeks, and all enquiries are responded to within 48 hours. The Help Hub is supported by experienced psychotherapists, a multi-skilled Board of Trustees, an Ethical Committee, and a Programme Manager.
Originally founded by psychotherapist Ruth Chaloner in 2020 to help people struggling during the Covid-19 pandemic, The Help Hub has grown to meet the rising demand for accessible counselling in the community, continuing to provide vital mental health support across Oxfordshire.
Position: Administrative Assistant
Salary: £12.50 an hour
Job Type: Part Time
Location: Remote
About the Role
This is a part-time role overseeing the administrative aspects of the day to day running of the Charity.
Main responsibilities
- Ensure the efficient functioning of The Help Hub’s client journey to counselling appointments with trainee therapists – to include contracting, appointments and invoicing
- Correspondence (Email and Telephone) – acting as the main point of call for the Charity, ensuring a timely approach to all enquiries
- Diary Management – effectively manage Client appointments across two locations
- Liaise with Clinical Leads and Trustees where necessary
- Assist with the management of the Trainee Placement Year – coordinating appointments and problem solving
- Ensure effective marketing of services to ensure services reach target clientele via social media
- Invoicing – using our booking platform, raising invoices and reconciling payments
- Website Management – update WordPress site with relevant content
- Maintain organisational standards of professionalism, quality and satisfaction
- On occasion, you may be required to support the work of the Programme Manager – assisting with marketing, networking opportunities and fundraising where comfortable.
Qualifications and skills
- Strong administrative and organisational skills
- Working knowledge of social media and digital marketing
- Able to represent the organisation and advocate for its values and work.
Hours: To be negotiated.
Location: Charity based in Oxfordshire, however, this can be a remote role
The closing date for applications is 18th July 2025. Please put ‘Admin Role’ in the subject line and direct your application to operations@thehelphub.co.uk. Please note that due to the number of applications, only shortlisted candidates will be contacted by the end of July.
Benefits:
- Flexible schedule
- Work from home online
Experience:
- Strong Administration experience in a similar role
- Confident with MS Office and MS Teams
- Discretion and sensitivity a must
Desirable:
- Experience of software packages including: Timely, Canva, WordPress, HubSpot, DropBox, Google Calendar
- Previous experience working within a medical/mental health care environment
- Self-employed
Required Documents
- CV/Resume
- Cover Letter
Application Process
APPLY NOW to join The Help Hub as a Part-Time Administrative Assistant and help support better mental health in Oxfordshire and beyond.
Application Deadline
July 18, 2025