Underley Furnishings is looking for a proactive and detail-oriented Part-time Customer Service Administrator to join its team in a fully remote role. This is an excellent opportunity for someone with strong IT confidence and a passion for delivering excellent customer support.
While experience with Microsoft Dynamics would be advantageous, it is not essential. Applicants must be confident using a variety of IT systems, with training provided where needed. A positive, switched-on attitude and a strong work ethic are key to succeeding in this role, ensuring tasks are completed on time and to a high standard.
If you are a tech-savvy, motivated professional seeking a flexible part-time remote position, apply today to join Underley Furnishings and help deliver exceptional customer service.
Position: Customer Service Administrator
Salary: £18,018 per year
Job Type: Part-time
Location: Remote
About the Role
Part-time Customer Service Administrator, Remote
£24,570 pa pro rata, £18,018 pa for working 27.5 hours per week.
9.30 am to 3.30 pm Monday to Friday with a 30 minute lunch break.
Furnished Homes is a family run contract furniture company which has been established for over 25 years.
Are you passionate about accuracy and attention to detail? Do you thrive in a fast paced environment with the ability to multi-task and hit deadlines? Are you a people person who is able to deal quickly and efficiently with a range of customers?
If the answer is yes – You are just what we are looking for.
This position is remote but there could be the option to work from one of our offices located in Yate, Rotherham or Glasgow if you’d prefer. Working hours are Monday to Friday 9.30 am – 3.30 pm.
What you will be doing
- Processing delivery notes from our deliveries to customers, querying and checking content with our delivery staff.
- Collecting documents and images from a Whatsapp Group and processing them on our system as well as emailing associated information to relevant staff members.
- Uploading and entering data to external I.T. systems.
- Handling customer and colleague queries or directing them to the relevant member of staff.
- Ensuring your workload is well managed and completed within very tight deadlines.
What we need from you
- Experience of Microsoft Dynamics would be advantageous but not essential.
- You will need to be confident with the use of various I.T. systems, although some training for these will be provided being confident with technology is absolutely essential for this role.
- A positive, switched on attitude with a strong work ethic to get the job done on time and done well.
- The ability to communicate clearly and professionally across a range of mediums.
- Attention to detail is very important to this role, you will need to be the kind of person who crosses their t’s and dots their i’s!
- You will need to be able to multi-task and be organised. You will need to have the ability to swap easily between tasks throughout the day.
- A suitable, dedicated place to work at home (a private space where you won’t get interrupted), with natural light, and an excellent broadband connection.
What you will get from us
We’re committed to helping you develop a long and rewarding career with us. To ensure you have all the skills you need to succeed, we’ll provide you with excellent training and plenty of support throughout your time at Furnished Homes.
- A competitive salary & annual leave allowance.
- Equipment provided- laptop & monitor, phone etc.
- Sick pay.
- Full training and development.
- Employee discount scheme.
- Company events.
- A business striving to create an environment of inclusion so everyone can be their true self.
APPLICATIONS WILL NOT BE CONSIDERED WITHOUT A CV
Required Documents
- CV/Resume
- Cover Letter
Application Process
To apply for this role, kindly visit HERE
Application Deadline
Recruitment is ongoing