Livingwell Supportive Services Ltd is currently recruiting a dedicated and compassionate Support Worker to join its team in Birmingham on a part-time basis. This role offers a meaningful opportunity to support individuals facing complex challenges while building a stable career within the health and social care sector.
As a Support Worker, you will work with people experiencing homelessness or living in supported housing, providing practical and emotional support that promotes independence, dignity, and wellbeing. You will operate within clear safeguarding frameworks and professional boundaries, ensuring support is delivered in a safe, respectful, and non-judgemental manner. The role involves working in a fast-paced environment that requires resilience, adaptability, and strong organisational skills.
Applicants should have experience in homelessness services, supported housing, health and social care, or a related sector. Strong administrative ability is essential, as the role includes maintaining accurate records, managing case information, and confidently using IT systems. Attention to detail, professionalism, and the ability to prioritise tasks effectively are key to success in this position.
Position: Support Worker
Job Type: Part Time
Salary: £24,375.00 per year
Location: Birmingham
Job details
Location: Balsall Heath, Birmingham
Salary: £24,375 pa (prorated to 7 hour per week)
Hours: Part-time
Contract: Permanent
Reports to: Service Manager
About the Role
We are seeking a dedicated and organized Project Support Worker to support the day-to-day running of our homelessness supported accommodation service. This is a key role that ensures services run smoothly, residents receive appropriate support, and contractual, safeguarding, and compliance requirements are met.
You will work closely with the Service Users and management team, supporting operational delivery, maintaining accurate records, coordinating activities, and acting as a point of contact for internal and external stakeholders.
This role is ideal for someone who is passionate about supporting vulnerable individuals, highly organized, and confident working within regulated or commissioned services. It will suit someone looking for additional hours leading to full time role in near future.
Key Responsibilities
- Provide administrative and operational support to the homelessness service
- Support the coordination of referrals, move-ins, and move-ons
- Maintain accurate case records, service user files, and monitoring data
- Assist with compliance tasks including health & safety, property checks, and audits
- Support staff with documentation, rotas, and reporting requirements
- Liaise with local authorities, housing partners, and external agencies as required
- Support service users with practical tasks where appropriate (e.g. signposting, appointments)
- Ensure policies, procedures, and service standards are followed at all times
- Contribute to a safe, inclusive, and respectful environment for residents and staff
About You
You will be:
- Compassionate, professional, and non-judgemental
- Highly organised with good attention to detail
- Confident using IT systems and maintaining records
- Comfortable working in a fast-paced, sometimes challenging environment
- Able to work independently while being part of a wider team
Essential Requirements
- Experience working in homelessness, supported housing, health & social care, or a similar sector
- Strong administrative and organisational skills
- Understanding of safeguarding and professional boundaries
- Good written and verbal communication skills
- Ability to manage confidential and sensitive information
- Right to work in the UK
Desirable
- Experience in commissioned or contract-managed services
- Knowledge of Housing Benefit, local authority processes, or referral pathways
- Experience supporting audits, inspections, or compliance monitoring
- NVQ Level 2/3 in Health & Social Care, Housing, or equivalent (or willingness to work towards)
What We Offer
- Supportive and values-driven working environment
- Training and development opportunities
- Opportunity to make a meaningful difference to people at risk of homelessness
- Competitive salary and annual leave entitlement
Safeguarding
We are committed to safeguarding and promoting the welfare of vulnerable adults. This role is subject to an enhanced DBS check and satisfactory references.
To apply:
Please submit your CV and a short supporting statement outlining your suitability for the role to info@livingwellsupportive.co.uk
Application Process
To apply for this role, PLEASE VISIT HERE
Application Deadline
Open until filled