SENHOO LIMITED is looking for a UK-based professional to join its team as a Remote UK Representative and Customer Service Specialist. This role is ideal for someone with e-commerce experience, strong organizational and communication skills, and the ability to handle marketplace verification procedures on behalf of the company.
Candidates must have a valid right to work in the UK (UK passport not required) and be comfortable working remotely while managing key customer service and administrative tasks.
If you have a background in customer service, e-commerce, or business operations, this is a great opportunity to contribute to a growing company. Apply today!
Position: UK Representative and Customer Service
Salary: £20.00 to £25.00 an hour
Job Type: Part Time
Location: Remote, UK
About the Role
Senhoo is a professional service provider in recruitment and consultancy solutions, assisting globally companies in recruiting the local talent necessary for global scaling and responsible growth.
We are always on the lookout for individuals with the drive to embrace new challenges and assist our clients in shaping their futures while advancing their careers.
Responsibilities:
- Serve as the primary contact for e-commerce platforms, facilitating seamless communication between the company and online marketplaces.
- Respond promptly to customer inquiries via email, and live chat and provide accurate information about products.
- Complete the marketplaces verification process as an UK-based representative.
- Ensure compliance with platform policies and requirements.
- Provide support in handling platform-related inquiries when necessary.
- Collaborate with internal teams to escalate and resolve complex issues.
- Undertaking duties as a local representative on the board, actively contributing to strategic decisions and representing the company’s interests.
Requirements
- Must be based in the UK with valid right to work (UK passport not required).
- Ability to complete marketplace verification procedures as the company’s UK representative.
- Demonstrated experience in a similar role, preferably within the e-commerce sector.
- Proficient organisational and communication skills.
- Ability to effectively manage and coordinate across multiple platforms.
- Willingness to serve in a directorial capacity.
Become an integral part of the expanding team and contribute significantly to the cross-border success story! If you possess enthusiasm, a results-driven mindset, and are prepared to make a substantial impact, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience to recruitment@senhoo.co.uk.
Required Documents
- CV/Resume
- Cover Letter
Application Process
To learn more and apply, please visit HERE
Application Deadline
Open until filled