Quality Assurance Specialist at ATB Financial

Are you passionate about ensuring the highest level of quality in software development? Do you have an eye for detail and a “super human” talent for identifying bugs and other troublesome issues in software development? If so, we have an exciting opportunity here at ATB for you as a Quality Assurance specialist.

At ATB Financial, we put people first. We got started in 1938 to help Albertans through tough economic times. In that time, we’ve grown and changed from one small Treasury Branch to become the largest Alberta-based financial institution, with assets of $60.2 billion. Along the way, we’ve transformed people’s understanding of what banking can–and should–make possible. And we’re just getting started.

Today, ATB’s more than 5,000 team members love to deliver exceptional experiences to more than 800,000 clients through our many branches and agencies, our 24-hour Client Care Centre, four entrepreneur centres, and our digital banking options. Everything we do is focused on how we can serve Albertans—from providing expert advice and supporting entrepreneurs to helping Albertans buy a home and grow their wealth.

There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren’t our clients.

Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Position: Quality Assurance Specialist

Salary: Very Attractive

Job Type: Full Time

Location: Calgary, Alberta, Canada (Hybrid)

About the Role

You will work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives.

You will play a vital role in ensuring that our Content Management System products meet the highest standards for quality, reliability and performance. You will collaborate closely with our talented development team to identify, troubleshoot and resolve any issues that may arise during the development lifecycle

Our team members have an intrinsic drive to perform and are fostering an environment where they encourage each other to learn continuously. The ATB purpose “We exist to make it possible” reminds us of our mission to empower our talented content authors, colleagues and customers.

Joining our team means collaborating with like-minded colleagues who are passionate and are committed to excellence. You will have the opportunity to work in a dynamic and supportive environment. Where your ideas are valued, and your efforts contribute directly to the success of our team

Main Duties

  • Responsible for enhancement, support, and maintaining architectural integrity of the QA process
  • Develop and execute comprehensive test plans and test cases to verify the functionality our sites with an emphasis on automation
  • Excellent communication skills are essential to effectively for creating a good working relationship within our internal and or external teams
  • Shows strong initiative by being prepared to work, offering to take charge or lead on tasks. Be proactive instead of reactive and not afraid of breaking out of comfort zones
  • Offer feedback and guidance on tools and best practices
  • Conduct thorough regression testing to ensure that defects are marks and surfaced to the development team
  • Develop and maintain test data, test environments, and test scripts to support efficient and effective testing process
  • Monitor and report on test results, providing clear and concise feedback to the development team
  • Work with technical teams outside of our group to develop end-to-end features/integrations across cloud, mobile and web infrastructures.
  • Ensure adherence to ATB’s security procedures and protocols as well as compliance standards within the industry.
  • Confidence to achieve and brings an enthusiastic attitude towards any challenges that presents themselves
  • Utilize SCRUM and Agile methodologies to complete tasks and accomplish workflows
  • Participate in agile development processes, attending SCRUM event/ceremonies (ex: sprint planning, daily stand -ups, retrospective meetings etc)
  • Create and maintain accurate run books for technical product troubleshooting.


  • 5+ years QA or developer experience with large mission-critical highly available enterprise systems
  • Strong experience in cross browser testing as well on simulators and physical devices.
  • In-deep understanding of popular CMS platforms such as Optimizely CMS, SiteCore, Drupal or Joomla, including their architecture and functionality
  • Proficiency in writing clear and concise test plans, test cases, and test scripts specific to our testing
  • Highly motivated and proven track record of ensuring product quality and driving process improvements
  • Experience with automated testing (creating, maintaining scripts)
  • Strong analytical and problem-solving skills, with the ability to think critically and identify root causes of issues
  • Solid understanding automation and implementation of  testing frameworks such Playwrite and Selenium
  • Solid understanding of CI/CD tools such as GitUltimate or GitLab
  • Experience working in Agile environment using tools such as JIRA, Confluence, Git&Figma
  • Experience with regression, integration and smoke testing testing
  • Strong time management, prioritization, and organizational skill
  • Excellent communication skills (both verbal and nonverbal)
  • Strong analytical and problem-solving skills

Other Skills that will help you be successful include experience with:

  • Branching strategies, source control e.g. Git, Subversion
  • Security best practices as it relates to software development and operational support
  • Experience with collaboration tools such as G-Suite, JIRA, Confluence and others
  • Agile Methodologies

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

Interested and qualified individuals should kindly CLICK HERE to visit the official website and commence their application.

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