Receptionist/Administrator (Part-Time) | The Sheldon Practice | Birmingham
The Sheldon Practice is looking for a dedicated and organised Receptionist/Administrator to join its team in Birmingham. This part-time role (16–20 hours per week) is ideal for a professional with strong communication and administrative skills, who thrives in a fast-paced healthcare environment.
Responsibilities include managing patient appointments, handling inquiries, updating records, and providing essential support to the medical team. As the first point of contact for patients, this role requires excellent customer service skills and attention to detail.
If you are looking for a rewarding role in a friendly and professional healthcare setting, apply today to join The Sheldon Practice team!
About the Sheldon Practice
The Sheldon Practice was established in the 1950s by Dr. Garth and Mary Jeavons, a husband-and-wife team dedicated to providing quality healthcare. In 1988, Dr. Jheeta joined the practice as a partner before establishing his own independent practice in 1991. Committed to delivering the highest standard of patient care, Dr. Jheeta provided continuity of care as a single-handed GP until 2019.
As the practice list expanded and patient demand increased, the team grew to include Dr. Sanghera in 2019, along with a regular female GP who provides care one session per week. The practice is fortunate to have a multilingual team, proficient in Punjabi, Urdu, Gujarati, and English, ensuring accessible care for a diverse patient community.
The Sheldon Practice remains dedicated to continuous development and values feedback and suggestions to enhance its services further.
Position: Receptionist/Administrator
Salary: £7.55 – £12,21 per hour
Job Type: Part Time
Location: London
About the Role
REPORTS TO: Practice Manager
HOURS: Various shifts – as advert
Job Summary:
Reception is the “shop window” of the surgery and plays a very important role in promoting an appropriate image to our patients and the general public. The receptionist must be professional, knowledgeable, relaxed and friendly at all times. The receptionist will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way, and provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. The receptionist will always use the most up to date templates and information available and ensure that all records are kept accurately and in accordance with the practice policies and procedure note. Receptionist will support the Reception and
Administration Manager in compliance with QOF and CQC requirements.
Required Documents
- CV/Resume
- Cover Letter
Application Process
Qualified individuals should visit HERE to apply
Application Deadline
March 31, 2025