A London-based company is seeking a Customer Service Advisor to join its remote team. This role is ideal for individuals with excellent customer service skills, strong verbal and written communication abilities, and a talent for building positive relationships. Computer literacy is essential, along with a proactive attitude and a genuine desire to support customers effectively.
If you’re looking for a remote opportunity with a company committed to delivering exceptional service, apply today and take the next step in your customer service career.
Position: Customer Service Advisor
Salary: £25,000 – £27,000 per annum
Job Type: Full Time
Location: Remote
About the Role
Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home.
Key Responsibilities
- First point of resolution for all inquiries
- Providing members with advice and guidance on next steps and their on-going journey with the organisation.
- Developing and maintaining excellent communications with other teams and divisions
- Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.
Requirements:
- Have excellent customer service skills.
- Have excellent communication and listening skills.
- Be computer literate.
- Relationship building skills
- Can do attitude
- Good attention to detail.
- Flexible to work shifts.
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should visit HERE to apply
Application Deadline
Open until filled