Newman Office Personnel is recruiting a Remote Customer Service Advisor for a valued client. This role is ideal for individuals with a strong background in customer service and excellent communication skills. Candidates should have experience working in an office environment and be comfortable handling customer interactions professionally.
While the role is primarily remote, occasional London-based team meetings will be required. This is a fantastic opportunity to join a dynamic team, providing exceptional service while enjoying the flexibility of remote work.
About the Recruitment Agency
Newman Personnel provides expert recruitment services across Essex and Hertford, specializing in Commercial Office roles such as Customer Services, Admin, PA, Management, and Marketing. The focus is on listening intently to both clients and candidates to deliver the right solutions.
With over 20 years of experience, the team offers honest, real, and effective support, helping candidates maximize job success and businesses find top talent. Strong client relationships are built on trust and proven success, ensuring a professional and first-class experience for all.
Position: Customer Service Advisor
Salary: £24,000 per year
Job Type: Full Time
Location: Remote
About the Role
Customer Services Exec – Remote – 38 Days Holiday! 35 hour week!
An exciting opportunity has arisen to join a global organisation as part of their remote customer service team. You will need to be happy to undergo two weeks training full time at the companies central London office and be able to realistically get into London various times of the year for meetings and 121’s so only apply if this is possible.
Main Duties
- You will be responsible for providing an excellent customer service experience,
- Responding to customer enquiries via voice, live chat, and email.
- Providing advice on products, services, and processing customer orders over the telephone.
- You will be responsible for proactively identifying and dealing effectively with customer’s needs, adding value by offering complementary products and services, specifically focusing on an outstanding customer experience
- You will be someone with excellent verbal and written communication skills, always providing the highest quality of customer care.
- You will have a flexible approach and positive working attitude, as well as a strong understanding of the demands of working in a busy Customer Service environment
Requirements
The Customer Services Candidate will have
- An excellent background in customer services and communication
- Have worked in an office environment of some kind
- Have GCSE English & Maths
- Be able to attend a two to three week training course in London
Newman Personnel are experiencing high volumes of cv applications at this time and so are sorry so say we are unable to contact all candidates that may apply for this role. Please assume you are unsuccessful if you do not hear back from us within 3-5 days. Meanwhile Newman Personnel are acting as an Employment Agent for this and other positions and by sending your cv you agree to us forwarding your application on and representing you for our clients roles should you be suitable. Thank you for your interest we wish all our candidates and job seekers every success!
If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.
Required Documents
- CV/Resume
- Cover Letter
Application Process
APPLY TODAY to take the next step in your customer service career!
Application Deadline
Open until filled