Are you looking for a flexible work-from-home opportunity in Coventry? Postify is hiring on behalf of a valued client for the role of Customer Service Advisor – Remote. This is a fantastic chance to join a supportive team where comprehensive training is provided to help you succeed.
Ideal candidates will have a polite and professional telephone manner, with the ability to empathise with callers and understand their needs with care and respect. Whether you’re experienced or new to customer service, this role is suited to those who are passionate about delivering excellent support.
Apply today to start your journey in a remote customer service role that offers both job satisfaction and work-life balance.
About the Recruitment Agency
Postify is a recruitment agency committed to making hiring faster, fairer, and more affordable for employers across the United Kingdom. Founded by two individuals with a shared vision to improve the recruitment landscape, Postify delivers high-quality, cost-effective services designed to streamline the entire hiring process. With an innovative and candidate-focused approach, the agency enhances outcomes for both employers and job seekers alike.
Position: Customer Service Advisor
Salary: £23,809.50 – £23,809.50 per year
Job Type: Full Time
Location: Remote
About the Role:
We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.
Benefits
Customer Service Advisor benefits:
- 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
- Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
- Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
- Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub
- Length of Service and monthly recognition awards
- Opportunities for career development and progression
- Training is included to prepare you for this role.
Customer Service Advisor role:
You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.
Customer Service Advisor pay:
£23,809.50 per annum.
Required Documents
- CV/Resume
- Cover Letter
Application Process
If you are qualified and seeking a remote role, APPLY NOW!
Application Deadline
Open until filled