Retail Assistant (Part-Time, 20 Hours) – Holland & Barrett, UK

Looking for a flexible part-time role in a dynamic retail environment? Holland & Barrett is hiring Retail Assistants to join its team! This is an ideal opportunity for students or individuals seeking a work-life balance, offering 20 hours per week in a supportive, customer-focused setting.

As a Retail Assistant, you’ll provide a consultative and compassionate approach to customers, helping them find the right health and wellness products. A positive attitude and a customer-driven mindset are key to thriving in this role.

Join Holland & Barrett, a leading wellness retailer, and be part of a team that’s passionate about health, well-being, and delivering exceptional service every day!

About Holland & Barrett

Holland & Barrett is one of Europe’s largest wellness retailers, dedicated to making health and wellness accessible to all. With a diverse range of own-brand, innovative vitamins, supplements, specialist foods, sports nutrition, and ethical beauty products, the company has been a trusted name in wellness since its establishment in 1870.

Operating across 18 countries, Holland & Barrett boasts an omnichannel retail presence, with over 1,000 stores worldwide, including more than 800 in the UK and Ireland. Its team of highly trained colleagues, “qualified to advise,” offers personalized guidance on nutrition and supplements, ensuring customers receive expert support tailored to their individual needs.

Committed to fostering a diverse and inclusive workplace, Holland & Barrett embraces its EPIC values—Expertise, Pioneering, Inclusive, and Caring—encouraging every colleague to thrive in all aspects of well-being. The company actively celebrates diverse backgrounds, identities, and experiences, reinforcing the belief: “I am me, we are H&B.”

Position: Retail Assistant

Salary: £12 per hour (increasing to £12.65 from April 1st 2025)

Job Type: Part Time

Location: Coventry

About the Role

Job Type: Permanent

Store Location: Unit 25/27, The Precinct

Hours: 20 hours per week

Salary: £12.00 per hour (increasing to £12.65 from 1st April 2025), 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business’s success, you’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service.

You’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand, we sometimes offer colleague incentives around key items to encourage promotion.

The person

As an entry level role, we don’t require prior retail experience whilst advantageous we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers
  • A positive attitude and driven nature
  • A passion and enthusiasm for our products
  • Basic IT skills to use the in-store technology.

We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world’s most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

To apply for this part time role, please visit the official webpage

Application Deadline

April 14, 2025

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