Outdoor and Cycle Concept is looking for a part-time Sales Assistant (Customer Advisor) to join the team. This 20-hour-per-week role is ideal for someone with strong communication skills and a passion for delivering great customer experiences.
The role requires excellent organizational skills and the ability to multi-task in a fast-paced retail environment. Whether assisting customers with product choices or ensuring the store runs smoothly, this position offers a dynamic and rewarding opportunity for those who thrive in a customer-facing role.
About Outdoor and Recycle Concepts
Outdoor and Cycle Concept operates as one unified team, built on a foundation of trust, honesty, openness, and respect. The company is guided by four core values that shape its culture and approach to business:
Customers at the Heart – Prioritizing customers in every decision and action.
Brave and Bold – Embracing challenges and making courageous decisions to drive exceptional results.
Passionate – Inspiring both customers and colleagues with enthusiasm and expertise.
Authentic – Fostering a genuine, collaborative environment that brings out the best in every team member.
These values are reinforced through a behaviour framework focused on five key goals:
Operating effectively to maximize efficiency.
Thinking commercially to drive success.
Delivering flexibly to adapt to changing needs.
Building capability through continuous learning and improvement.
Communicating impactfully to create clarity and alignment.
By staying true to these principles, Outdoor and Cycle Concept continues to create a dynamic, customer-focused, and results-driven workplace.
Position: Sales Assistant (Customer Advisor)
Salary: £11.68 per hour
Job Type: Part Time
Location: Edinburgh, UK
About the Role
Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant – Customer Advisor.
Please note this role is 20 hours per week on a rota basis.
As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!
How will you make an impact?
As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:
- Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
- Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
- Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
- Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
Identifying opportunities for add-on sales
You’ll fit right in if…
- You’re passionate about providing excellent customer service
- You have great communication skills
- You’ve got strong organisational skills with the ability to multi-task
- You’re willing to learn about all things outdoors
What’s in it for you?
- Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:
- Base salary of £11.68 per hour (£9.47 per hour for under 21’s)
- Bonus of up to £750 per annum (in proportion with hours worked)
- 40-60% discount across our range of products
- Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.
But there’s more, for a full list of what we offer at O&CC check out our website – Rewards And Benefits – Outdoor and Cycle Concepts (oandcc.com)
Applications from all genders and backgrounds encouraged
O&CC aims to be an inclusive employer, where difference is celebrated, respected, and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.
This advert may close early if sufficient applications are received. Your application will be held in our recruitment database and processed in line with our privacy policy, visible on our website.
Required Documents
- CV/Resume
- Cover Letter
Application Process
Join the team today and be part of a company that values passion, authenticity, and exceptional service! APPLY NOW
Application Deadline
March 28, 2025